Joe Vanek | Page 4

They sent a mobile service for my Ford manufacturer recall. Excellent communication and customer service. recall. Excellent communication and customer service. More

by jimmykim100 Verified Customer Verified Customer

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Service dept is very polite and extremely helpful in arranging mobile service to my home, Kamen was prompt polite and knowledgeable explained service performed. Joe, Tony and Aaron made this easy for m arranging mobile service to my home, Kamen was prompt polite and knowledgeable explained service performed. Joe, Tony and Aaron made this easy for me and I sincerely appreciate them for all the help arranging this service. Thank You and God Bless you all. More

by TLBSTAMPS Verified Customer Verified Customer

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Used the valet service. They picked up my truck at 7:00 am, did the works oil change, etc., front end brake job, and brought it back to me mid-afternoon. Sure beats sittin They picked up my truck at 7:00 am, did the works oil change, etc., front end brake job, and brought it back to me mid-afternoon. Sure beats sitting in the waiting room, or having someone drive there to pick me up, then drive me back again when it’s ready. My only complaint is that they use an automated text messaging system that notifies you two hours before the pic up time. That means I got a text at 5:00 am!!! Otherwise, highly recommend. More

by larrysilvey Verified Customer Verified Customer

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The offer to have our appointment at home was great! they called ahead and were exactly on time. Work was done so quick, I was surprised they were done. Super experience. they called ahead and were exactly on time. Work was done so quick, I was surprised they were done. Super experience. More

by chaser2 Verified Customer Verified Customer

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We are very pleased with our recent service experience which was an engine control module software "tweak" performed by a mobile technician who came to our house to close an open recall notice. I cannot which was an engine control module software "tweak" performed by a mobile technician who came to our house to close an open recall notice. I cannot recall the mobile technician's name, but he arrived on time and quickly resolved the issue. 5 starts to all involved and to the dealership overall. More

by RAYE88KELLOGG Verified Customer Verified Customer

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The service representative was courtsey and professional throughout the appointment. He always kept me informed of the status of my truck. throughout the appointment. He always kept me informed of the status of my truck. More

by FOLEYD99 Verified Customer Verified Customer

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Did a great job even though the weather wasn’t ideal. The Mobile service really makes vehicle maintenance convenient. The Mobile service really makes vehicle maintenance convenient. More

by TIFFANYD30 Verified Customer Verified Customer

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Great quick service! !!!!!! Thank you to Jesus Tovar as well!!!!!!!! Thank you for always being available !!!!!! Thank you to Jesus Tovar as well!!!!!!!! Thank you for always being available More

by bcalvo Verified Customer Verified Customer

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Alway great service at Riata Ford. From buying my Ford Maverick to regular maintenance. I am always met with a smile and personal attention, and I will always recommend Riata! From buying my Ford Maverick to regular maintenance. I am always met with a smile and personal attention, and I will always recommend Riata! More

by CHERYL.WILSON Verified Customer Verified Customer

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The service person was very knowledgeable about the repair, as it was a recall issue. Still I am super happy that Ford reached out to me before I saw the media report. repair, as it was a recall issue. Still I am super happy that Ford reached out to me before I saw the media report. More

by ahowell97 Verified Customer Verified Customer

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