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Joe Vanerio
Joe  Vanerio, GM, Community Honda
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Joe Vanerio

GM

Community Honda

8340 W 159th St
Orland Park, IL 60462

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Dealership Experience

50 yrs

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1 Review of Joe Vanerio

March 30, 2018

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"Don’t trust Community Honda of Orland Park "

- Jerry123

Went to Community Honda of Orland Park on 3/28/2018 for a passenger airbag recall. After picking up my car on 3/29/2018 I quickly realized that all of lightning on my heater controls were now out. Went straight back to the dealerships where they quickly stated that it was unrelated and nothing more than an unfortunate coincidence. The airbag replaced was above the glove box and the heater controls were directly adjacent in the center dash.They insisted that the work they completed could not have caused the lightning issue because this has never happened before. They then stated that they did not validate that the lights worked when I brought the car in and there was nothing they could do, not their issue. They then stated that my car had a number of miles on it and the fix to the heater control lightning was an expensive fix (the reason they did not want to own the issue).Their solution was to offer a discount if I agreed to pay them to fix lights (that they broke and insisted was a burnt out bulb).I refused their offer because they should be responsible for the full fix. Today half of the lights came back on after I hit a big bump in the road. Clearly this is not a lightbulb issue as they stated and likely related to the work they completed in the dash. The fact that they are attempting to say that this was an existing issue is insulting. Do not trust or go to Community Honda of Orland Park., These guys should not be trusted and are very unethical. There are a number of good Honda dealers, Community Honda of Orland Park is not one of them.

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