Joe Vella | Page 7

Joe was informative & patient Sales process was low key and not forced; information shared prior to departure (after purchase) was helpful; follow-up by customer service was outsta Sales process was low key and not forced; information shared prior to departure (after purchase) was helpful; follow-up by customer service was outstanding...overall this was the best car buying experience I've ever had!! More

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Looking for used third family car for our daughter to drive. Everyone at Sommer’s particularly Joe, very accommodating and helpful with our final selection. drive. Everyone at Sommer’s particularly Joe, very accommodating and helpful with our final selection. More

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Great customer service Working with Alex was a pleasure there was no hard sale pitch. He listened to our concerns and showed us the vehicle that best fit our needs. His know Working with Alex was a pleasure there was no hard sale pitch. He listened to our concerns and showed us the vehicle that best fit our needs. His knowledge of the vehicle was excellent . On delivery he explained everything about the vehicle and knew how the electronics worked which made the transition to oiur new Subaru very easy. Thanks. Alex for a great car buying experience. Will definitely return to the dealership when we're in the market for a new vehicle. More

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Conscientious and Courteous Conscientious: guided by or agreeing with a sense of doing what is right, done with care. Courteous: marked by polished manners, respect for and cons Conscientious: guided by or agreeing with a sense of doing what is right, done with care. Courteous: marked by polished manners, respect for and consideration of others. Since I first met Joe following my 2007 Outback purchase, through the years of service on that first Wally Sommers Subaru until now this epitomizes Joe. Whether it is conversation about an ongoing issue to just the standard hello and how are you Joe is courteous and respectful. We have discussed my purchasing new, Certified Pre-Owned and used vehicles multiple times over the years and the past months. Joe is never pushy, he leaves the decision to you. Joe goes the distance and beyond for his customers. I am grateful for a dealership that highlights "Customer Service". To me personally Joe exemplifies that standard. More

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Sommer's is like working with family! It had been about 20 years since I last worked with Sommer's in Mequon and it is amazing how much the dealership has changed in that time. One of the It had been about 20 years since I last worked with Sommer's in Mequon and it is amazing how much the dealership has changed in that time. One of the things that has not changed is the presence of Joe Vella. Joe is a complete professional in every sense of the word and made this the easiest car buying experience that I have ever been a part of. He was great through the entire process and was also really good with my son cracking jokes and making him feel right at home as well. I will definitely work with Joe and the Sommer's group again in the future! More

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Sommers goes the extra mile! My family has been buying from Sommers for decades. Every customer's complete satisfaction is first and foremost. This is our 4th Subaru purchased wit My family has been buying from Sommers for decades. Every customer's complete satisfaction is first and foremost. This is our 4th Subaru purchased with Alex Higgs who works tirelessly to make sure his customers are always happy. It was a pleasure working with the entire Sommers team again! More

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Always a great experience. We have bought 4 Subarus from Joe Vella. We always feel we get a good deal and he has become not only our salesman but also a friend. When we get a ne We have bought 4 Subarus from Joe Vella. We always feel we get a good deal and he has become not only our salesman but also a friend. When we get a new car Charles Cline is always there to be sure we understand all the features of our new car and how to use them. We have been getting our cars serviced at Sommers for 24 years and everyone is so friendly and they do a great job. We will always be Sommers customers because they make buying a car a great experience. . Jim and Nancy More

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Great buying experience We were looking for a particular model that Sommers had in inventory. We worked with Joe Vella and we were able to make the deal that satisfied our b We were looking for a particular model that Sommers had in inventory. We worked with Joe Vella and we were able to make the deal that satisfied our budget and drive away in our new Buick. Negotiations were easy and fair. More

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Love working with Joe! This is our fourth car purchase from sommers and we wouldn’t go anywhere else. We never felt pressured or rushed. Thank you Joe! from sommers and we wouldn’t go anywhere else. We never felt pressured or rushed. Thank you Joe! More

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Honesta nd experienced I called Sommers early in the morning about a suv which I knew would be soon sold. Joe Vella said he would hold it for me until I arrived, some five h I called Sommers early in the morning about a suv which I knew would be soon sold. Joe Vella said he would hold it for me until I arrived, some five hours later. The car was there along with another customer was eager to buy my car. Joe could have certainly sold the car earlier to this person, perhaps for a higher amount, but held to his promise and waited for me. The whole transaction with finance and sales was easy and enjoyable. I will definitely come to Sommers again and use Joe as my agent.. More

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