Joel Casper

Ruban was very kind and knowledgeable about the vehicles I was looking at. He made the vehicle trade in process a breeze with absolutely no pressure to buy anything from him/toyota. He understands that time I was looking at. He made the vehicle trade in process a breeze with absolutely no pressure to buy anything from him/toyota. He understands that time spent in the dealership can be lengthy so he challenged my son to some rounds of UNO to help kill some time! By the time we are all done and my new vehicle was ready for me to drive off the lot, we said our see you laters and my son mentioned he had a great time and will miss hanging out with him. Overall a wonderful experience for the whole family. The dealership its self is always clean and has super friendly staff members! If you go in to look for a new vehicle I recommend asking for Ruban! Also If you need services done on your vehicle and you go to this location ask for Joel as your service rep, he’s the best! More

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Good work thanks thanks thank you thank you thank you thank you thank you thank thank you thank you thank More

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Fast oil change, inspection,tire rotation. . I was there for about twenty minutes and then gone . I was there for about twenty minutes and then gone More

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Always kept aware of what is going on. Joel Casper is helpful and courteous . Accommodations comfortable. Joel Casper is helpful and courteous . Accommodations comfortable. More

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Friendly service advisors, helpful advice for maintenance with no pressure, and VERY cozy & comfortable waiting area for customers, not to mention the great coffee choices. My wife and I always have a big cu with no pressure, and VERY cozy & comfortable waiting area for customers, not to mention the great coffee choices. My wife and I always have a big cup with flavored cream! More

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I would recommend Toyota of McKinney, highly to purchase or service your y vehicle, staff always very Professional and very knowledgeable about their products and services.... or service your y vehicle, staff always very Professional and very knowledgeable about their products and services.... More

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Always receive great service from your staff. Kudos to Joel Kasper in your service area. He aways greets me with a smile and makes sure both of my vehicles are maintained..Now that's stellar serv Kudos to Joel Kasper in your service area. He aways greets me with a smile and makes sure both of my vehicles are maintained..Now that's stellar service. More

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Local Toyota dealer with attention to detail. We’ve connected with a service advisor, Joel Casper, and here’s been key to us having a great experience at Pat Lobb Toyota. Attentive, listens and a We’ve connected with a service advisor, Joel Casper, and here’s been key to us having a great experience at Pat Lobb Toyota. Attentive, listens and actually cares about the service they’re providing. More

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I stopped in today for a scheduled oil change and Joel took very good care of me. I was in and out within an hour. He was very customer focused and kind and it made the experience; another awesome one f took very good care of me. I was in and out within an hour. He was very customer focused and kind and it made the experience; another awesome one for me! I will definitely keep referring and telling family and friends about this location!😊 More

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I was able to schedule an appointment at a convenient time. Service rep was professional and explained everything. My request to get old parts was honored . Shuttle service is a plus. Car was ready ahead time. Service rep was professional and explained everything. My request to get old parts was honored . Shuttle service is a plus. Car was ready ahead of schedule. More

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