Joel Casper | Page 8

Service was on time and only took 20 minutes. Great dealership. Looking forward to our next visit. Great dealership. Looking forward to our next visit. More

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Wow great experience very respectful and communication skills are excellent. Joel my service advisor is top notch pat lobb takes care of there customers skills are excellent. Joel my service advisor is top notch pat lobb takes care of there customers More

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Service department was persistent in getting down to the root of the problem causing the check engine light to come on while under a load which also triggered the traction control light as well. Also, Jo root of the problem causing the check engine light to come on while under a load which also triggered the traction control light as well. Also, Joel Casper, the Service Advisor, keep me posted every step in the repair process. More

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Par Lobb Toyota in McKinney has always done a great job on their service for both of our cars. My husband had to have his Forerunner towed to the dealership late one afternoon recently since it could not b on their service for both of our cars. My husband had to have his Forerunner towed to the dealership late one afternoon recently since it could not be driven. They diagnosed the problem and told us that a technician would work on it that EVENING and would call us in the morning. When they called in the morning, his car was ready to go! He went up to the dealership and picked it up. Everything was fixed was working great!! More

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I use Pat Lobb for all my service. I was very pleased with the tech, Joel Casper. Our interaction was personable, pleasant, and thorough. Vehicle was ready before estimated time I was very pleased with the tech, Joel Casper. Our interaction was personable, pleasant, and thorough. Vehicle was ready before estimated time More

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Friendly, staff, fast and efficient. Great bunch of people! My service writer, Joel he’s really good at his job. Great bunch of people! My service writer, Joel he’s really good at his job. More

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Stephen Boyd helped us get our hybrid highlander which is not an easy task. We’ve enjoyed our relationship and doing business with Pat Lobb of McKinney. It’s always best to deal with people who tell it like not an easy task. We’ve enjoyed our relationship and doing business with Pat Lobb of McKinney. It’s always best to deal with people who tell it like it is and that’s been our experience thus far from service to new car sales. More

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Great and excellent customer service . I am impressed with the service, care and respect that all the employees showed me. I am impressed with the service, care and respect that all the employees showed me. More

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In and out in less than an hour. Joel is always friendly and even has my truck parked in our parking lot Joel is always friendly and even has my truck parked in our parking lot More

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Joel Casper is the best service representative. Always keeps me informed of any pending service that will be due soon. Always keeps me informed of any pending service that will be due soon. More

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