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Joel Casper

Overview Reviews (145) Inventory (510)

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Joel Casper

Joel Casper | Page 7

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8

145 Reviews

Overview Reviews (145) Inventory (510)

4.8

145 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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145 Reviews of Joel Casper

September 07, 2023

Dealership Rating

Employee Rating

Staff makes me feel valued! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! More

by Lovearoyal

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Reed

August 11, 2023

Dealership Rating

Employee Rating

In and Out in 23 minutes. Oil change and tire rotation. Awesome Lobby and friendly staff Oil change and tire rotation. Awesome Lobby and friendly staff More

by Debbieheintz777

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

July 28, 2023

Dealership Rating

Employee Rating

Lex Woods-Woodard is the Best! We are repeat customers and he treats his customers like his family! We always enjoy doing business with him and Toyota of McKinney. All around best We are repeat customers and he treats his customers like his family! We always enjoy doing business with him and Toyota of McKinney. All around best place to do business! More

by Becky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Jirani, Lex Woods-Woodard

July 20, 2023

Dealership Rating

Employee Rating

Since last year that I moved to McKinney, I’m going to this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! More

by bandyarian

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cole, Agrin Neani, Robert McMillan, Jose Facundo, Hisar Odeh

July 09, 2023

Dealership Rating

Employee Rating

It's excellent with handling customers and with there work too. I can refer them to some customers work too. I can refer them to some customers More

by ombati phillace

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert McMillan, Tammy Mitchell, Cannon Campbell, Jose Facundo, Tyge Anderson , Colson Brandt, Pam Lennon

Jul 10, 2023 -

Pat Lobb Toyota of McKinney responded

Ombati, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

June 21, 2023

Dealership Rating

Employee Rating

Josh in service is outstanding. Dropped car off, had lunch, and car ready on time! Dropped car off, had lunch, and car ready on time! More

by Rtholland3

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: George Mogollon

Jun 21, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 12, 2023

Dealership Rating

Employee Rating

…did great job and in timely fashion, and was prompt when I paid and went to pick up I paid and went to pick up More

by JGC

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 13, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joel met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

June 09, 2023

Dealership Rating

Employee Rating

Great service. Great price. Great job in getting sis back on the road quickly. Even got a ride home. Greatness. Great price. Great job in getting sis back on the road quickly. Even got a ride home. Greatness. More

by Ron_glvn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 10, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

June 08, 2023

Dealership Rating

Employee Rating

Fast friendly service. Oil change, tire rotation, check vitals, etc complete in less than 30 minutes Oil change, tire rotation, check vitals, etc complete in less than 30 minutes More

by Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 08, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 27, 2023

Dealership Rating

Employee Rating

Joel has been an outstanding help. He has assisted us for a very long time. We greatly appreciate his help. He has assisted us for a very long time. We greatly appreciate his help. More

by Ron

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron always delivers such a great experience! Arik Florczak Service Director

Jun 01, 2023 -

Ron responded

Hope Joel gets some recognition.

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