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Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 7

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
140 Reviews
4.8

140 Reviews

Write a Review

140 Reviews of Joel Casper

June 21, 2023

Dealership Rating
Employee Rating

Josh in service is outstanding. Dropped car off, had lunch, and car ready on time! More

by Rtholland3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: George Mogollon

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Jun 21, 2023

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 12, 2023

Dealership Rating
Employee Rating

…did great job and in timely fashion, and was prompt when I paid and went to pick up More

by JGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2023

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joel met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

June 09, 2023

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Employee Rating

Great service. Great price. Great job in getting sis back on the road quickly. Even got a ride home. Greatness. More

by Ron_glvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2023

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

June 08, 2023

Dealership Rating
Employee Rating

Fast friendly service. Oil change, tire rotation, check vitals, etc complete in less than 30 minutes More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 27, 2023

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Employee Rating

Joel has been an outstanding help. He has assisted us for a very long time. We greatly appreciate his help. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2023

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron always delivers such a great experience! Arik Florczak Service Director

Jun 01, 2023

Ron responded

Hope Joel gets some recognition.

May 11, 2023

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Employee Rating

This is the best service department that I have ever used. It took 30 minutes today. More

by andya5979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2023

Pat Lobb Toyota of McKinney responded

Andy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

May 04, 2023

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Employee Rating

This dealership is the Absolute best. Every time I come here for service or to purchase an automobile I receive the red carpet best service. I highly recommend this dealership to everyo More

by kimber3800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Kimber, your feedback and rating mean a lot to us. We're glad we were able to roll out the red carpet for you, and we hope to see you again! Arik Florczak Service Director

April 15, 2023

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Employee Rating

Service was on time and only took 20 minutes. Great dealership. Looking forward to our next visit. More

by Pettycarol
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2023

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

April 14, 2023

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Employee Rating

Wow great experience very respectful and communication skills are excellent. Joel my service advisor is top notch pat lobb takes care of there customers More

by 19 tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Rowell , Pam Lennon

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Apr 16, 2023

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 14, 2023

Dealership Rating
Employee Rating

Service department was persistent in getting down to the root of the problem causing the check engine light to come on while under a load which also triggered the traction control light as well. Also, Jo More

by Venza Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2023

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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