Joel Gappa | Page 13

Another great experience We just purchased our 3rd vehicle from Infiniti of Hoffman Estates and once again we received exceptional service throughout the entire process. Alwa We just purchased our 3rd vehicle from Infiniti of Hoffman Estates and once again we received exceptional service throughout the entire process. Always impressed with the professionalism and politeness of the entire staff. More

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Great Experience Took very good care of me and did everything they said (and more). Good experience. I’ll do biz with these guys again I’m sure. Took very good care of me and did everything they said (and more). Good experience. I’ll do biz with these guys again I’m sure. More

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Freindly & Professional Joel had a cobination of professionalism and personal attention as he worked with us to explain and demonstrate all the features of our new QX50. He Joel had a cobination of professionalism and personal attention as he worked with us to explain and demonstrate all the features of our new QX50. He obviously was very knowledgeable about the car and features and came accross as focused and interested in our needs. Great experience. I wiould certainly go back to Joel. More

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Great Customer Service Mr Joel Gappa Provided excellent customer service. Kept us updated every step of the way. Joel ensured the car was detailed and ready to go for 5+ Mr Joel Gappa Provided excellent customer service. Kept us updated every step of the way. Joel ensured the car was detailed and ready to go for 5+ hrs ride home. Also, the very next day called to make sure everything as should be. Would highly recommend my friends and family to him. More

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Awesome 2018 Q70 We are very happy with the car and especially with the service that we received from The Infiniti of Hoffman Team. Thanks for the superb customer s We are very happy with the car and especially with the service that we received from The Infiniti of Hoffman Team. Thanks for the superb customer service from the first phone call with Rick. The Hoffman Team, Rick, Joel and Amin made my out of state transaction so smooth as if I was sitting right in front of them. I'm impressed because even after the transaction they still are treating me like a valued customer by being there for me to answer any questions. Thanks again to everyone. Trina & Glenn More

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Exceeded my expectations! I'd like to thank Joel Gappa for his stellar customer service and guidance in selecting my new vehicle. Joel was very friendly, extremely knowledgeabl I'd like to thank Joel Gappa for his stellar customer service and guidance in selecting my new vehicle. Joel was very friendly, extremely knowledgeable and very patient. Joel never once lost his pazazz when answering our many questions and late night visits. I appreciate that everyone involved in the transaction was very professional and kind. Chad Simon and Amin Smith were also fantastic. I am very excited and happy with the "big" decision of my certified vehicle. Thanks again for going above and beyond and exceeding my expectations. I will recommend Joel and his team of professionals to anyone in need of a new vehicle. Definitely the best experience I have had! Thanks again for all the long hours invested in making my purchase possible! I love my new Infiniti! ~Amy S. More

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Q60 Sport I have had the best experience working with Joel so much so that now I'm on my 5th vehicle and have only dealt with him. I have recommended him over I have had the best experience working with Joel so much so that now I'm on my 5th vehicle and have only dealt with him. I have recommended him over the years to friends who have also purchased vehicles from him. Very professional, attentive and knowledgeable. More

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The best of the best Joel and team were absolutely wonderful! They did everything they could to figure out our complicated situation and help us walk away in a beautiful Joel and team were absolutely wonderful! They did everything they could to figure out our complicated situation and help us walk away in a beautiful luxury vehicle! They never hassled us and always made us feel very comfortable. Joel was super knowledgeable of the car and we are so happy we went to him. Amin also really helpful when it came to financing. We plan to go back for all of our future car buys! Thanks to you all! More

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Easy , quick , professional , knowledgable . no hassle Both Joel and JP were fantastic -- made for an excellent car buying experience ! Amin was also awesome -- very professional and very easy to work wit Both Joel and JP were fantastic -- made for an excellent car buying experience ! Amin was also awesome -- very professional and very easy to work with. This is my 3rd car from this dealership -- so I am obviously a happy repeat customer. More

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Q50s purchase with Joel Gappa Great buying experience with Joel - answered all my questions, very knowledgeable, didn't feel like I was getting the "hard sell". LOVE the car, and Great buying experience with Joel - answered all my questions, very knowledgeable, didn't feel like I was getting the "hard sell". LOVE the car, and glad I bought from them. More

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