Joel Miller | Page 10

Rainbow has always been straight forward with me when buying and having service work done buying and having service work done More

by C_CHANOVE Verified Customer Verified Customer

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Purchase a new 2024 truck recently at the dealership. Front grill start peeling after driving 458 miles. Return the truck to service and contacted sale man to update him about the problem. Ask if he woul Front grill start peeling after driving 458 miles. Return the truck to service and contacted sale man to update him about the problem. Ask if he would be pro active about over seeing repairs due to plan vacation. 1-week 4 days went by and my truck was parked asking me to pick it up because my parts was on back order 2-3 months. I don’t not like driving a brand new vehicle looking like this and now I have stay calling and inquiring about these parts, because I know I will not receive update about status. This is the second new vehicle I purchased brand new for the dealership and was not happy with the help or support I get from service or sale department. My last vehicle from here ! Darren Dawson was the only person trying to help. Im still waiting for my salesman to call me back. I had to get very angry and unprofessional with service department. They park the truck, couldn’t find my keys and registration and license plate was just sitting with no call to pick it up or it was in. More

by MONTEGUE37 Verified Customer Verified Customer

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We like the professional and knowledgeable staff. We have always had good service from this dealership. We have always had good service from this dealership. More

by MNBOURG Verified Customer Verified Customer

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Worst service department & service manager I have ever dealt with. After 6 trips the service department was unable to resolve my issue. I was forced to take my vehicle elsewhere to get my issue resolved. dealt with. After 6 trips the service department was unable to resolve my issue. I was forced to take my vehicle elsewhere to get my issue resolved. More

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Did absolutely NOTHING to rectify the problem! I explained the situation and was told nothing was wrong and as soon as I got back in my car and left it was still doing the same! As if Trying to wa I explained the situation and was told nothing was wrong and as soon as I got back in my car and left it was still doing the same! As if Trying to wait until my warranty is over More

by TRINIAL20 Verified Customer Verified Customer

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Great service. However the service prices are going up like everything else. I want to stay with rainbow but if prices keep going up I will have to check other ser However the service prices are going up like everything else. I want to stay with rainbow but if prices keep going up I will have to check other service companies. More

by terrydufresne Verified Customer Verified Customer

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Expressed a battery cable issue and coolant leak. Both were dismissed with little diagnosis of any at all. Still having the same issue. GMC said if it continued to happen they would wave some fee’s t Both were dismissed with little diagnosis of any at all. Still having the same issue. GMC said if it continued to happen they would wave some fee’s to look into to it further which was nice but why not get it right the first time. Now I have to find a care to borrow or rent. More

by SEANORTIZZZ Verified Customer Verified Customer

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It a great dealership to buy a vehicle. If your trying to get work done on your vehicle and warranty work go somewhere else the employee that check your vehicle in are not helpful at all. If your trying to get work done on your vehicle and warranty work go somewhere else the employee that check your vehicle in are not helpful at all. More

by ANDREW.SPREHE Verified Customer Verified Customer

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1000% better customer service than in the past. Keep it up. Called, took me right away, I was in and out in an hour Keep it up. Called, took me right away, I was in and out in an hour More

by CNSNS721 Verified Customer Verified Customer

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The staff was Very friendly and everything was done in a timely manner. The waiting room was very clean. timely manner. The waiting room was very clean. More

by TNABODE Verified Customer Verified Customer

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