Joel Palmquist
Joel Palmquist at Gorges Volvo Cars

Joel Palmquist | Page 13

Finance Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

Contact Me
not yet
rated
923 Reviews

I grew up in a small town called Wymore, Nebraska which is located two hours south of Omaha. In 2005, I graduated from Nebraska Christian College, and in 2012, I received my Master's in School Counseling. In my free time I enjoy playing golf and spending time with my family. I also enjoy rooting on the Huskers and Hawkeyes, needless to say the day after Thanksgiving is like watching my parents fight. Although I am not currently using my Master's in a school setting, counseling others make wise decisions in the car ownership experience is very important to me. My job here at Gorges Volvo Cars is to not only make sure you have a great experience the day you visit us, but for your entire ownership with your new car. Our Mission statement is to offer the highest level of quality products and service to establish life-long customers. I truly enjoy having our customers leave my office knowing they will be protected and having the peace of mind that we have their best interest in mind.

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Employee Video

not yet
rated

923 Reviews

Write a Review

923 Reviews of Joel Palmquist

October 17, 2022

Dealership Rating
Employee Rating

Thought we needed to respond to you for feedback with our purchase of a vehicle from Gorges Volvo. We will not be returning for any further purchases there. We had explained that we were looking for a vehicl More

by VHALSEY
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcus Gorges, Dustin Gathje

Oct 18, 2022

Gorges Volvo Cars responded

We appreciate your business and we understand your concerns. It appears you looked at a few vehicles for your daughter, and the one you selected did have an open recall on it. This vehicle was in our inventory for less than 10 days; in which time we had to service, detail, photo, and recondition the vehicle. Unfortunately, there was not enough time to send the vehicle offsite for a scheduled appointment to complete the recall prior to you coming to look at it. With the speed in which vehicles have been selling, this is not an uncommon event. This is why we have any client purchasing a vehicle with an open recall sign a form acknowledging that there is a recall currently open, and the client understands that they can remedy this at their convenience, free of charge. This is done to ensure there is no miscommunication at time of purchase, just as we did with you. We mentioned that we were unable to complete the recall in the short time we had the vehicle in our possession at the time of purchase. This seemed satisfactory at the time of purchase, we are sorry that this has since changed. With regards to the title inspection, there is nothing safety-related in that. All a title inspection does is verify that the VIN on the title matches the VIN on the vehicle. These are required when a title needs to be moved from state to state. The vehicle you purchased had a payoff, and we were unaware the title would not arrive as a NE title. This title did not arrive until after your purchase, which is when we sent it to you. Perhaps in the future we can offer some logistical support to help facilitate title inspections for clients who live in the Omaha metro area. We will certainly strive to continuously improve the customer experience. We appreciate the constructive critique with regards to this and apologize that we did not have the vehicle longer prior to selling it. If we had, these items would be non-existent.

Oct 18, 2022

VHALSEY responded

In regards to the recall my point is that I was the one who pointed this out not anyone there. It may not have got accomplished or gone unnoticed without me saying something. Only after I said something then an extra paper was sent out for us to sign to cover your oversight. In regards to the timeline maybe you shouldn’t be so quick to sell a vehicle until making sure all is complete like having title in hand, recalls taken care of and not just wanting to make a sale.

October 10, 2022

Dealership Rating
Employee Rating

Great! Answered questions and was very helpful! Even with last minute questions and changes. Made things leas stressful! More

by KWARVAROVSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges, Gunnar Garner

October 09, 2022

Dealership Rating
Employee Rating

Very helpful and low pressure. We had a good experience and would recommend to others. More

by CKORTUM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Isbell, Chad Christensen , Chandler Welsh

October 09, 2022

Dealership Rating
Employee Rating

The entire team at Gorges Volvo is so professional and kind. They have been accommodating and effective for every service appointment. More

by SMUELLER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen, John Gaines , Charles Erickson, Cory and Josh in the Service Department.

Oct 17, 2022

Gorges Volvo Cars responded

We will always do what we can to get you taken care of. Thank you for your loyalty over the years!

October 06, 2022

Dealership Rating
Employee Rating

Everyone was very courteous and professional. Answered all of our questions with a smile and was willing to go the extra mile to help!!! More

by RAYNAROSEBY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges, Gunnar Garner , Haley Frost

Oct 17, 2022

Gorges Volvo Cars responded

We will continue to be of service throughout your entire ownership experience. We appreciate the opportunity and congratulations!

October 05, 2022

Dealership Rating
Employee Rating

The experience my Wife and I had was very good from the start working with our Salesman Chandler Welsh. Chandler found an affordable vehicle for us and the dealership offered a fair price for trade in on More

by SWELSH4834
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges , Chandler Welsh

Oct 17, 2022

Gorges Volvo Cars responded

We appreciate you sharing! Chandler makes it a priority to put his clients needs first to ensure they find the perfect vehicle! Congratulations!

October 02, 2022

Dealership Rating
Employee Rating

My wife needed a oil change / josh got her in while she waited/a great job More

by TDKALAMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen, John Gaines , Josh Herman / Kevin / Cory

Oct 05, 2022

Gorges Volvo Cars responded

Love to hear it! See you next time!

September 30, 2022

Dealership Rating
Employee Rating

Haley Frost was amazing! She made buying online quick and painless. Chris VanMeter took the guesswork out of the delivery process. More

by ERMCMAINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haley Frost, Chris Van Meter

Oct 05, 2022

Gorges Volvo Cars responded

We do a lot of business out of state and understand what it takes to make it feel as if you a here with us. Thank you for the opportunity and congratulations!

September 30, 2022

Dealership Rating
Employee Rating

I had a quick and easy shopping experience at Gorges Volvo. The facility was clean and professional. More

by LOVESTHEDOGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Gathje

Oct 05, 2022

Gorges Volvo Cars responded

Thank you for the great review and congrats!

September 30, 2022

Dealership Rating
Employee Rating

Charles was great. Super easy to work with. Very nice and made us feel welcome from the start. More

by MIKE@MBAUTISTA.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges , Charles Erickson

Oct 05, 2022

Gorges Volvo Cars responded

Charles has a special way of making everyone feel like family. We appreciate the review and the opportunity to earn your business!

...
13
...

Dealership Inventory (173 Vehicles)

used 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $56,810
2024 Volvo XC90 Recharge Plug-In Hybrid
used
Crystal White exterior
Automatic
All-wheel Drive
used 2022 Jeep Grand Wagoneer car, priced at $50,498
2022 Jeep Grand Wagoneer
used
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2022 Jeep Wrangler Unlimited car, priced at $27,766
2022 Jeep Wrangler Unlimited
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2025 Honda Pilot car, priced at $43,897
2025 Honda Pilot
used
Gray Pearl exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,294
2026 Volvo XC90 Plug-In Hybrid
new
Denim Blue exterior
Automatic
All-wheel Drive
used 2022 Lincoln Nautilus car, priced at $35,973
2022 Lincoln Nautilus
used
Pearl Metallic exterior
Automatic
All-wheel Drive