Joel Palmquist
Joel Palmquist at Gorges Volvo Cars

Joel Palmquist | Page 12

Finance Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

Contact Me
not yet
rated
922 Reviews

I grew up in a small town called Wymore, Nebraska which is located two hours south of Omaha. In 2005, I graduated from Nebraska Christian College, and in 2012, I received my Master's in School Counseling. In my free time I enjoy playing golf and spending time with my family. I also enjoy rooting on the Huskers and Hawkeyes, needless to say the day after Thanksgiving is like watching my parents fight. Although I am not currently using my Master's in a school setting, counseling others make wise decisions in the car ownership experience is very important to me. My job here at Gorges Volvo Cars is to not only make sure you have a great experience the day you visit us, but for your entire ownership with your new car. Our Mission statement is to offer the highest level of quality products and service to establish life-long customers. I truly enjoy having our customers leave my office knowing they will be protected and having the peace of mind that we have their best interest in mind.

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Employee Video

not yet
rated

922 Reviews

Write a Review

922 Reviews of Joel Palmquist

November 04, 2022

Dealership Rating
Employee Rating

I had a great experience leasing my vehicle at Gorges. Both Chris and Joel were very helpful throughout the entire process. Thank you! More

by ASOULLIERE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges , Chris Van Meter

Nov 07, 2022

Gorges Volvo Cars responded

We appreciate the opportunity and are happy to welcome you to the Volvo family!

November 04, 2022

Dealership Rating
Employee Rating

Their motto seems to be under-promise over-deliver. This consistency makes this customer happy to drive from Lincoln to More

by JSONDERUP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gunnar Garner

November 02, 2022

Dealership Rating
Employee Rating

Consummate professionals from reception, sales, financing and service. We’ve bought two Volvos from Gorges; very high probability we will buy our next Volvo from Gorges as well More

by JSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival, Chad Christensen, John Gaines , Chandler Welsh

November 01, 2022

Dealership Rating
Employee Rating

I've always felt like Gorges treats me like their best customer, especially the service department. More

by dkozisek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival

Nov 01, 2022

Gorges Volvo Cars responded

That is because you are one of the best. We love seeing your vehicle around and appreciate your trust over the years!

November 01, 2022

Dealership Rating
Employee Rating

Awesome dealership with very nice experienced sales people. It was a Super Great car buying adventure whereas other places it is just torture. More

by MARTINAAAAA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gunnar Garner

Nov 01, 2022

Gorges Volvo Cars responded

We pride ourselves on making it easy and comfortable for everyone. We appreciate the opportunity and congratulations!

October 27, 2022

Dealership Rating
Employee Rating

I really appreciate Gorges Volvo. They make your experience amazing. They made me feel like family. More

by CLEDBETTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen

Oct 27, 2022

Gorges Volvo Cars responded

That's because you are! Thank you and congratulations!

October 25, 2022

Dealership Rating
Employee Rating

Great service/ Josh H , kevin P / Cory. They do a great job when I call / thanks a lot for taking good care b of me. More

by TDKALAMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gaines , Josh H / Kevin P. / Cory

October 21, 2022

Dealership Rating
Employee Rating

Good experience, but after the deal was done, walked out feeling like I did not get a good deal More

by TINO_PEREIRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen, Marcus Gorges , Haley Frost, Chris Van Meter, Chandler Welsh

October 21, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was very knowledgeable and made the purchase process very easy. Chandler also did a great job reviewing and setting up all the wonderful features in the car! More

by STUBBSDEB8
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Haley Frost, Chandler Welsh

Oct 21, 2022

Gorges Volvo Cars responded

We appreciate the opportunity and are happy to welcome you into the Volvo family! Congrats!

October 17, 2022

Dealership Rating
Employee Rating

Thought we needed to respond to you for feedback with our purchase of a vehicle from Gorges Volvo. We will not be returning for any further purchases there. We had explained that we were looking for a vehicl More

by VHALSEY
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcus Gorges, Dustin Gathje

Oct 18, 2022

Gorges Volvo Cars responded

We appreciate your business and we understand your concerns. It appears you looked at a few vehicles for your daughter, and the one you selected did have an open recall on it. This vehicle was in our inventory for less than 10 days; in which time we had to service, detail, photo, and recondition the vehicle. Unfortunately, there was not enough time to send the vehicle offsite for a scheduled appointment to complete the recall prior to you coming to look at it. With the speed in which vehicles have been selling, this is not an uncommon event. This is why we have any client purchasing a vehicle with an open recall sign a form acknowledging that there is a recall currently open, and the client understands that they can remedy this at their convenience, free of charge. This is done to ensure there is no miscommunication at time of purchase, just as we did with you. We mentioned that we were unable to complete the recall in the short time we had the vehicle in our possession at the time of purchase. This seemed satisfactory at the time of purchase, we are sorry that this has since changed. With regards to the title inspection, there is nothing safety-related in that. All a title inspection does is verify that the VIN on the title matches the VIN on the vehicle. These are required when a title needs to be moved from state to state. The vehicle you purchased had a payoff, and we were unaware the title would not arrive as a NE title. This title did not arrive until after your purchase, which is when we sent it to you. Perhaps in the future we can offer some logistical support to help facilitate title inspections for clients who live in the Omaha metro area. We will certainly strive to continuously improve the customer experience. We appreciate the constructive critique with regards to this and apologize that we did not have the vehicle longer prior to selling it. If we had, these items would be non-existent.

Oct 18, 2022

VHALSEY responded

In regards to the recall my point is that I was the one who pointed this out not anyone there. It may not have got accomplished or gone unnoticed without me saying something. Only after I said something then an extra paper was sent out for us to sign to cover your oversight. In regards to the timeline maybe you shouldn’t be so quick to sell a vehicle until making sure all is complete like having title in hand, recalls taken care of and not just wanting to make a sale.

...
12
...

Dealership Inventory (126 Vehicles)

new 2026 Volvo XC90 Plug-In Hybrid car, priced at $85,848
2026 Volvo XC90 Plug-In Hybrid
new
Onyx Black exterior
Automatic
All-wheel Drive
used 2017 Acura MDX car, priced at $20,947
2017 Acura MDX
used
Silver exterior
Automatic
All-wheel Drive
used 2023 Volvo XC60 car, priced at $36,578
2023 Volvo XC60
used
Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Volvo XC40 car, priced at $31,261
2023 Volvo XC40
used
Silver exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $67,634
2026 Volvo XC90
new
Silver exterior
Automatic
All-wheel Drive
used 2025 Honda Pilot car, priced at $46,829
2025 Honda Pilot
used
Gray Pearl exterior
Automatic
All-wheel Drive