Joel Ramirez | Page 3

Clean, professional staff. I like that I noticed employees working as a team while I waited for my car to get its CPO. I like that I noticed employees working as a team while I waited for my car to get its CPO. More

by ddacosta2 Verified Customer Verified Customer

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I would to give you my opinion my way not in so many word .He was very helpful .He was very helpful More

by Julie Verified Customer Verified Customer

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We have bought from them before and we are back to purchase another new vehicle.Everyone very nice and personable purchase another new vehicle.Everyone very nice and personable More

by Julie Verified Customer Verified Customer

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The dealership was easy to work with and the team was very responsive.They we’re also very detailed oriented. very responsive.They we’re also very detailed oriented. More

by lmcmahan417 Verified Customer Verified Customer

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Great customer service by Joel Ramirez. Our only issue with Joel was that he said we would have to wait till we went to finance to go over the final numbers. I thought ok…??? My husband so Our only issue with Joel was that he said we would have to wait till we went to finance to go over the final numbers. I thought ok…??? My husband sold cars for a while so we know it is a numbers game, so I was ok with waiting to hear a final number until we went to finance for whatever reason, (where we could still back out of the deal). However when we got to finance, James Morrow started going over paper work and explaining everything (like we were already buying the car) without going over the final numbers for the car. When I asked what the cost was, he very rudely pointed at the paper and said, “It’s right there!!!” And he continued looking at his computer. His rude demeanor was very unprofessional and uncalled for. I said, “Is there a reason you don’t want to tell us the price of the car?!?!!” Had my son and I not already decided to take the car, we would’ve got up and walked out. His rudeness continued until he realized we were not going to argue over the price. (Which he never went over at all!) I would not deal with him again. The car is nice. My son is very happy. Everyone else at the dealership was great! Great customer service department too! Very professional! More

by HELLKAT45 Verified Customer Verified Customer

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Absolutely phenomenal service, they were kind, patient, relatable and understanding. They fully took the time to understand our wants and needs and fully delievered for us. relatable and understanding. They fully took the time to understand our wants and needs and fully delievered for us. More

by damarilindner05 Verified Customer Verified Customer

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Tony is phenomenal and a gentleman. He did not judge and was not harsh . He did a work up in my 2018 Nissan Rogue silver . Even though my warranty doesn’t cover the break pad. Tony was He did not judge and was not harsh . He did a work up in my 2018 Nissan Rogue silver . Even though my warranty doesn’t cover the break pad. Tony was informative More

by JANISHACHIN Verified Customer Verified Customer

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Most of the staff there are friendly and professional with great customer service, specially Joel from sales department and James from finance/management. I went there to have my car serviced and ended u with great customer service, specially Joel from sales department and James from finance/management. I went there to have my car serviced and ended up buying my best car yet. I love my new Nissan! More

by JSHAMAF Verified Customer Verified Customer

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The dealership was a great company to work with and the employee. Joel Ramirez was an amazing worker and Eric at finance was a great person to do another great vehicle with. I just wish they were able to g employee. Joel Ramirez was an amazing worker and Eric at finance was a great person to do another great vehicle with. I just wish they were able to give me the 250 credit from Nissan. But they are still working on that to help me out other than that great service great employees great atmosphere I would not go anywhere else and I wouldn’t work with anybody else but Joel Ramirez. More

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Really great service nice staff refreshments coffee water donuts while you wait need a ride somewhere donuts while you wait need a ride somewhere More

by William dolan Verified Customer Verified Customer

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