Joel Ramirez | Page 2

Very pleasant personal, tried very hard to get our payments right for us. Came in for a oil change and left with a new car. payments right for us. Came in for a oil change and left with a new car. More

by Weyant Verified Customer Verified Customer

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They always provide wonderful honest service and great customer care . I recommend them to everyone I know! customer care . I recommend them to everyone I know! More

by WiLHELM.STEINLE Verified Customer Verified Customer

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This is the 3rd time we've been back in 2 years to buy a car here. Joel Has been very very helpful every time. Great customer service is why we continue to do business with Sutherland, even though there are car here. Joel Has been very very helpful every time. Great customer service is why we continue to do business with Sutherland, even though there are Nissan dealerships here in Stuart. We will continue to make the drive More

by WiLHELM.STEINLE Verified Customer Verified Customer

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This dealership has the friendliest staff and high caliber quality of cars would definitely reccomend caliber quality of cars would definitely reccomend More

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Oil change with an appointment was an hour and a half wait. Tire rotation was an extra $30 when most places do it for free with an oil change. wait. Tire rotation was an extra $30 when most places do it for free with an oil change. More

by tdevans97 Verified Customer Verified Customer

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Clean, professional staff. I like that I noticed employees working as a team while I waited for my car to get its CPO. I like that I noticed employees working as a team while I waited for my car to get its CPO. More

by ddacosta2 Verified Customer Verified Customer

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I would to give you my opinion my way not in so many word .He was very helpful .He was very helpful More

by Julie Verified Customer Verified Customer

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We have bought from them before and we are back to purchase another new vehicle.Everyone very nice and personable purchase another new vehicle.Everyone very nice and personable More

by Julie Verified Customer Verified Customer

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The dealership was easy to work with and the team was very responsive.They we’re also very detailed oriented. very responsive.They we’re also very detailed oriented. More

by lmcmahan417 Verified Customer Verified Customer

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Great customer service by Joel Ramirez. Our only issue with Joel was that he said we would have to wait till we went to finance to go over the final numbers. I thought ok…??? My husband so Our only issue with Joel was that he said we would have to wait till we went to finance to go over the final numbers. I thought ok…??? My husband sold cars for a while so we know it is a numbers game, so I was ok with waiting to hear a final number until we went to finance for whatever reason, (where we could still back out of the deal). However when we got to finance, James Morrow started going over paper work and explaining everything (like we were already buying the car) without going over the final numbers for the car. When I asked what the cost was, he very rudely pointed at the paper and said, “It’s right there!!!” And he continued looking at his computer. His rude demeanor was very unprofessional and uncalled for. I said, “Is there a reason you don’t want to tell us the price of the car?!?!!” Had my son and I not already decided to take the car, we would’ve got up and walked out. His rudeness continued until he realized we were not going to argue over the price. (Which he never went over at all!) I would not deal with him again. The car is nice. My son is very happy. Everyone else at the dealership was great! Great customer service department too! Very professional! More

by HELLKAT45 Verified Customer Verified Customer

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