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Joel Rivera

Overview Reviews (36) Inventory (523)

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Joel Rivera

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Joel Rivera | Page 2

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.6

36 Reviews

Overview Reviews (36) Inventory (523)

4.6

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Joel Rivera

April 30, 2024

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Employee Rating

The staff is friendly and the dealership is clean. Someone immediately greeted me the moment I pulled up to the dealership. Someone immediately greeted me the moment I pulled up to the dealership. More

by ERYNTAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lenord Arestil

Helpful 0

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Apr 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

April 25, 2024

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Employee Rating

Joel was friendly and provided GREAT serviceHe gave great detail on other services I will need to for my car. Plus the courtesy wash and vacuum was perfect! They even added a board to hold my phone holder so detail on other services I will need to for my car. Plus the courtesy wash and vacuum was perfect! They even added a board to hold my phone holder so it doesn’t keep sliding. We’ll be back and will recommend others to this location! More

by nesshaa20

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 26, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 22, 2024

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It’s a great feeling when the level of professionalism and work ethic exceed expectations. I’m very thankful for the folks that help me that day and I will most certainly be coming back for future service and work ethic exceed expectations. I’m very thankful for the folks that help me that day and I will most certainly be coming back for future services. More

by JJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso

Helpful 0

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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 21, 2024

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Employee Rating

They were able to fix an issue with my oil sensor that the Tampa Hyundai dealership couldn't resolve in over a year. the Tampa Hyundai dealership couldn't resolve in over a year. More

by maicob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 21, 2024

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Joel was fantastic. Customer friendly and full of energy. You need more Joels working for you. Customer friendly and full of energy. You need more Joels working for you. More

by STARRGAZ

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear that Joel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 20, 2024

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Facility was very clean, Joel was very friendly, polite and helpful. Look forward to coming back next time and helpful. Look forward to coming back next time More

by SEAN.CAMPBELL021

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

Helpful 0

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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Sean, Thank you for taking the time to share your thoughts on working with Joel and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

April 19, 2024

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Great dealership. They really pay attention to detail. Take great care of their customers . Would recommend They really pay attention to detail. Take great care of their customers . Would recommend More

by jbueller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

Helpful 0

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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! Mark and our team sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 19, 2024

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The service is unmatched, and the communication is equally impressive. The best part, is all the work they do is warrantied, so no worries. A great experience overall! equally impressive. The best part, is all the work they do is warrantied, so no worries. A great experience overall! More

by NURSEJEN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno, Jasmine Yarwood

Helpful 0

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Apr 22, 2024 -

Hyundai of Wesley Chapel responded

Jen, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 13, 2024

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Joel was wonderfully helpful with my tire issue. He got me a fantastic deal and was just so pleasant. He got me a fantastic deal and was just so pleasant. More

by pshigbee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arthur "AJ" Wilson, Brianna Hacker

Helpful 0

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Apr 14, 2024 -

Hyundai of Wesley Chapel responded

We are delighted that Joel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

April 09, 2024

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Employee Rating

The service overall was good. However, they did not clear the service notification after completing the oil change. However, they did not clear the service notification after completing the oil change. More

by CCICERON84

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker

Helpful 0

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Apr 09, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

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