Joey Cheng | Page 4

Best Salesman! I have purchased several vehicles from Heritage Toyota. The salesperson I deal with is Joey Cheng. He is the best salesperson I’ve dealt with in my ye I have purchased several vehicles from Heritage Toyota. The salesperson I deal with is Joey Cheng. He is the best salesperson I’ve dealt with in my years of buying new vehicles. Very attentive an makes me feel at ease. He is the reason I give all my business to this dealership. I highly recommend Heritage Toyota. Warren More

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Purchasing Highlander XLE I always have had a nightmare experience when buying a car in the past. However, in Heritage Toyota Owings Mills, I had a great pleasant experience of I always have had a nightmare experience when buying a car in the past. However, in Heritage Toyota Owings Mills, I had a great pleasant experience of purchasing a new car, especially with Joey Cheng. I can tell that he is the most knowledgeable and highly experienced person ever. He provided me with detailed information about equipped automotive technologies and features of the Highlander XLE model that I purchased. I strongly recommend him to anyone who wishes to buy a car with a hassle-free purchase experience and a great price. More

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RAV4 Purchase Joey Cheng's sales consultations were superb. Will Brown's timely online quotes were very competitive and transparent. At the end, Erika wrapped up Joey Cheng's sales consultations were superb. Will Brown's timely online quotes were very competitive and transparent. At the end, Erika wrapped up the whole deal very professionally. More

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Highlander XLE AWD Joey Cheng was the best we could ask for. He was very straightforward with us and didn’t play the same tricks other dealerships did. I loved his hones Joey Cheng was the best we could ask for. He was very straightforward with us and didn’t play the same tricks other dealerships did. I loved his honesty and he gave us the best deal we could get on my vehicle! I recommend him to anyone that’s looking for a new car. More

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Good price, great salesman Joey Cheng and staff Easy, flexible, no-nonse communication on final pricing . Very competitive price, great salesman Joey Cheng and staff. Would do business here again, a Easy, flexible, no-nonse communication on final pricing . Very competitive price, great salesman Joey Cheng and staff. Would do business here again, and recommend this place and Joey to friends . More

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Joey Cheng was extremely professional & extremely competent. The Financial person made a hard sell for additional warranties and I didn't appreciate that. The sales manager approved only $1,000 of a $1,500 reque The Financial person made a hard sell for additional warranties and I didn't appreciate that. The sales manager approved only $1,000 of a $1,500 request from me. I was not surprised or upset by either of these things. The competence and professionalism of the salesman, Joey Cheng, more than made up for it More

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Joey Cheng is awesome!! In early 2016, I purchased a Highlander from Heritage and Joey Cheng was my salesperson. He was responsible for my experience being memorable and quit In early 2016, I purchased a Highlander from Heritage and Joey Cheng was my salesperson. He was responsible for my experience being memorable and quite positive, so much so, that I again today bought a Highlander from him. His competence, knowledge of the product, pleasing personality, and conscientious attitude makes him, in my opinion, the best salesperson I have encounter in my many years of buying vehicles. He is trustworthy and honest. I will recommend this dealer and Joey Cheng to any of my friends or acquaintances who are contemplating purchasing a Toyota!! Dave Humbert More

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Awesome Experience Joey Chengs is very straightforward and loyal to customer. Answers my call any time and responds well in a positive manner. Iam very happy with the Joey Chengs is very straightforward and loyal to customer. Answers my call any time and responds well in a positive manner. Iam very happy with the deal . Thanks a lot Joey More

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Best deal on our lease! thanks Joey Cheng!!! I couldn't have asked for a better experience. Joey Cheng was our dealer and he was great! Being that its our first time leasing a car, he was so prof I couldn't have asked for a better experience. Joey Cheng was our dealer and he was great! Being that its our first time leasing a car, he was so professional, accommodating, and explained all details to us. We didn't just get the best deal (i spoke to a few other dealerships and brokers- they said the kind of deal we were getting couldn't be possible) but there were no add ons once we got to the dealership. we got exactly the deal we were promised on the phone. Whether we lease or buy next time, Joey Cheng is our guy. Highly recommend him and the dealership to anyone. More

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Exceptional Customer Service by Joey Cheng -Great Experience THANK YOU - THANK YOU - THANK YOU - what a great experience - BEST EVER - in buying a new car. Joey Cheng our incredible sales consultant, who is THANK YOU - THANK YOU - THANK YOU - what a great experience - BEST EVER - in buying a new car. Joey Cheng our incredible sales consultant, who is Toyota Master Certified, went above and then some with his exceptional customer service, follow up with questions, technical knowledge of the cars, and just an all around nice guy. He is very professional with a comfortable personality and very low key in his salesmanship - so no pressure at all from him. He found the exact car we wanted and had it brought to his dealership. Went over all the features, which were a lot, but he explains it all with such ease. The car was detailed and immaculate when we went out to look at it. I have owned over 7 Toyotas in my life and this by far has been the best experience and my favorite car. This is our second car from R&H Toyota. The first was 25 yrs ago and that was a great experience too. I can't say enough positive comments about Joey. I'm just thankful he was our sales guy when we walked into the dealership because we will be repeat customers for Joey as long as he is there !!!!! I know managers tend to get a bad rap but I have to say - Daniel Matysek - the Manager Joey brought over to say high to us was great. Again low key, nice to talk with, no pressure at all. The conversation was nice and pleasant and he shook our hands and said let me know if you have any questions or I can be of any assistance. Traditionally we all know the manager won't let you leave until you sign a deal or leave frustrated but not Daniel. Great guy !!!!! The finance guy - Steve Poisal - again, no pressure when we went to sign the papers. He explained all the options, what his thoughts were, we declined and we signed the papers and off we went with a beautiful new car, with a very great buying experience and happy to recommend JOEY CHENG at R&H to anyone and everyone !!!!! More

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