Joey Phillips | Page 2

Fred Martin Superstore responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

It's great to hear that Joey was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Hello There- without specifically knowing your vehicle, there is actually a reason why your trade in would be listed higher now on our website than the value you were given as a trade. We spend twice as much on used car reconditioning on average as other dealers do when compared to other CDJR dealers in our area. This means we take every used car that we intend to retail, have a thorough inspection, repair items as needed to bring it to the high standards we expect from our used car inventory, and detail the vehicle. We also offer a free warranty, 3 years of oil changes, and 3 years of roadside assistance with cars over $10,000. This of course costs time and money, and increases the price of the vehicle. We totally understand why seeing your vehicle online now selling much higher would surprise you, but we add thousands of dollars in value. Thanks for your comments.

Fred Martin Superstore responded

It's great to hear that Joey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Casey, It's fantastic to hear that Colton and Daylor provided you with great customer service while assisting you with your new Jeep! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you'll continue to enjoy your new truck! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore. We apologize for not providing a 5 star experience. Congratulaions on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear Joey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team