Joey Ryan
Joey Ryan at Jim Norton Toyota Tulsa

Joey Ryan | Page 5

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Joey Ryan

March 08, 2024

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Employee Rating

The service was good and quick. It was an overall great experience for me. Great to have a car wash too! More

by chrishurst
Recommend Dealer
Yes
Mar 11, 2024

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience, Chris! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Dealership Rating
Employee Rating

I will continue to get my Toyota serviced at Jim Norton Toyota. This dealership is the best! More

by r.a.f.cotner621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando

Mar 08, 2024

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Dealership Rating
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Friendly service and did good job . Service was completed as promise! Appreciate free car wash. More

by SELLERSBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

Dealership Rating
Employee Rating

In years past the service was stellar but sadly major changes have resulted in significant disappointment culminating in our selling our Toyota and switching manufacturers after many years and over 150k More

by Coye4532
Recommend Dealer
No

Other Employees Tagged: Hunter Allen 5 stars

Mar 07, 2024

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

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Joey was very friendly and helpful during this service visit. I appreciate being informed without pressure sales. I’ll be back. More

by BETHYLUWHOO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

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Fast trip in for oil change and tire rotation. Wait time was minimal and service was great! More

by ehbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes

Mar 07, 2024

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Norton Toyota, we value our customers and we look forward to seeing you down the road. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

Dealership Rating
Employee Rating

I really love dealing with JNT service dept. They take care of all of my vehicles plus my daughter's. Nobody is perfect, but I believe they try to serve the customers as best they can. If there More

by elkstoy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Eric Cooper

Mar 07, 2024

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that David assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

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Employee Rating

Always great service at Jim Norton Toyota. Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician More

by mavesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Jacoby

Mar 06, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

March 04, 2024

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Employee Rating

Joey was great. Super friendly and helpful. They also were able to get me in and out very fast More

by JAMESCALDWELL0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes , Jeff Lee

Mar 05, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, James! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Joey was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

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Service writer was outstanding along with the people in the drive up area. Service was done in a timely manner. More

by DAVISSOCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

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