Johan Bonilla | Page 2

Worst dealership I’ve ever been to in My life. Absolute xxxx. Luckily the service manager was a nice guy. But do not waste your time with these salesman or managers. Disgrace Absolute xxxx. Luckily the service manager was a nice guy. But do not waste your time with these salesman or managers. Disgrace More

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General manager is a scam artist do not buy from them!!!!! Bai and switch in the 11th hour.. them!!!!! Bai and switch in the 11th hour.. More

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I had a great experience with my sales rep. JOHAN ..He was extremely helpful & I was very pleased with his service. If anyone is looking for a new Nissan model , ask for Johan #1 service👍🏾 was extremely helpful & I was very pleased with his service. If anyone is looking for a new Nissan model , ask for Johan #1 service👍🏾 More

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I am in fact another customer that wishes I can rate 0 starts. This is my experience with their disaster of a service department. For starters, Prepare to spend HOURS here; whether it’s an oil change, ins starts. This is my experience with their disaster of a service department. For starters, Prepare to spend HOURS here; whether it’s an oil change, inspection, etc. What’s the point of having an appointment if you have to spend hours here for something that should take 30 minutes. You’re told “any minute now” for hours. (I once spent 3 hours here for a scheduled oil change- yea you read that correctly) On another occasion, I made an apt for a service & inspection. They did the inspection before servicing my car- obviously resulting in a failed inspection and they tried to make me pay for it twice! Wouldn’t any good/respectable mechanic service your vehicle before the inspection? Not here. I lease a 2019 and came here for an oil change and they tried suckering me into paying for new tires, brakes, and filters (I’ve had the car for a little over a year really!?) Also came here with my tires aligned perfectly and left with them off and they tried to charge me for the alignment adjustment that they caused by rotating my tires! (I did see tons of reviews saying they scam you into paying for unnecessary services/ hidden fees). If they ask, say NO to their $180 alignment that they don’t tell you the price of until after it’s completed. Note- they charge you $500 if you don’t lease with them again (in the fine print). If you’re bored and enjoy spending the entirety of your day in a dealership, this place is for you! Also heard the service manager Joe call multiple female employees a b**** which was very unprofessional and distasteful to say in front on customers especially for a manager. Worst experience with a service/ dealer I’ve ever had. Avoid at all costs. More

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Stopped in for an oil change. Took over an hour & not to mention, while sitting in the waiting room, not one male employee was wearing their mask the correct way or at all. We are in the middle of a pandemi mention, while sitting in the waiting room, not one male employee was wearing their mask the correct way or at all. We are in the middle of a pandemic & some of us have compromised immune systems. Employees DO NOT wear their masks. Very rude & innconciderate people. More

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Johan is a thief. He added $500 to the price of the car I bought because he knew I hadn't seen the price shown of this particular vehicle on their website. I've asked about this numerous times and the only t bought because he knew I hadn't seen the price shown of this particular vehicle on their website. I've asked about this numerous times and the only thing he says is, "the part I forgot to give you is here at the dealership." Can't be trusted. More

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I purchased a car from bayshore nissan in October 2020. It is January 2021 and this is my third trip to the dealership to repair mechanical issues. in doing some research i also found that i was sold the v It is January 2021 and this is my third trip to the dealership to repair mechanical issues. in doing some research i also found that i was sold the vehicle at 3,000 more than the value of the car. Moreover, i attempted to trade in the vehicle at Nissan and was met with pushy sales as well as a request for " a good faith deposit" in addition to the 1600 i already put down when i purchased the car. when i refused, the finance manager refused to submit my application to the banks altogether even after running my credit report already. 1 word, disgusting and predatory. There are better dealerships with more moral. More

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Was having a problem with this dealership but this time i'm dealing with,Johan Bonilla and all is good Thank You so much for your help i'm dealing with,Johan Bonilla and all is good Thank You so much for your help More

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Horrible boarding criminal I m infuriated with this dealership, after 3.5 hours being there and forcing me to test ride cars , I was told by Simon F Israellian that they cannot I m infuriated with this dealership, after 3.5 hours being there and forcing me to test ride cars , I was told by Simon F Israellian that they cannot give me a price on the car I was looking at till I filled out a credit app which they needed to submit. So when I explained I am 60 years old, an owner of a hugely successful technology company and have bought hundreds of cars for my family and business as well as 3 Nissan's in 5 years I never heard of such a request? Seriously, I also informed him base the price on my credit credit score of 800, if that number changes, then I understand if the price quoted may change.I was ready to buy, and would have walked out with a new car. When I further explained that why would I have you run my credit, before you give me a price, he told me this is standard procedure for the Atlantic Dealerships. This dealership that is run by Simon f Israelian IMHO are crooks , better word, is dirt bags that want to suck you dry and take advantage of you. So the good news is, I went to smithtown nissan, got a price in 20 minutes, and walked out in 2 hours with a brand new Murano platinum truck. Shame on his dealership. I will say, the service department and the service advisers at Nissan Bayshore are awesome! They did tell me though, this is a scummy dealership as is all the Atlantic group!. Stay away from Atlantic, I rated this as 1 star, if I could give zero , I would have, but, as mentioned, their service department is great. So in short. I bought a a new Murano Platinum, awesome SUV. Great experience from Smithtown Nissan More

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Excellent trained staff very professional staff did an excellent job good management keep it up I appreciate the help n - from a very happy customer staff did an excellent job good management keep it up I appreciate the help n - from a very happy customer More

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