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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 13

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.7
890 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

890 Reviews

Write a Review

890 Reviews of Johany Trespalacios

November 10, 2024

Dealership Rating
Employee Rating

Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. More

by lookatthisbodyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 12, 2024

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Dealership Rating
Employee Rating

Im bad with the name but the guy who attended me it was good, nice and help me to fast More

by Dra.spichardoruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Dealership Rating
Employee Rating

Since new owner ship the sales department has lost it hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years More

by darrylanthony477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea, Robo Rivera

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating
Employee Rating

This is a great dealer I’m glad and so grateful for choosing elder Ford thank a lot and happy todo business with them More

by ricantonypr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 08, 2024

Dealership Rating
Employee Rating

Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More

by YCART42874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Dobbs

Report | Print
Nov 10, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating
Employee Rating

Amazing dealership have no complaints what so ever. I always choose this dealership for every thing More

by Originalbarearii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Dan Sills, Robo Rivera, Dan Beavers, Jennifer Perez, AYMAN ABOUELSOUD

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 06, 2024

Dealership Rating
Employee Rating

Excellent service, clean facility, The staff is usually always smiling and helpful. I always feel welcome there. I also feel like I get a great value for the price and will continue to recommend this group More

by Ahorseor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Brian ziegler

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Nov 08, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2024

Dealership Rating
Employee Rating

Great service. They took me seriously and valued my time and got me in and out More

by melaniejtmc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Dan Beavers, Jennifer Perez, Nicole Dobbs

Report | Print
Nov 06, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2024

Dealership Rating
Employee Rating

The rent a car is one of the worst, it doesn't work at all, it has mileage rules that are only convenient for them. My advisor Yohani Trespalacios is great, incredibly attentive and diligent. My only comp More

by Jessjul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 06, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 01, 2024

Dealership Rating
Employee Rating

Ive taken my truck in 3 separate occasions and each time the part that was supposed to be ordered never arrived so I spent money on Ubers to and from work needlessly. Additionally, Johany has not returned m More

by Anonymous123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
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