Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 17

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.7
890 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

890 Reviews

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890 Reviews of Johany Trespalacios

August 30, 2024

Dealership Rating
Employee Rating

I love it so much. I wish i came here more often. Quick lane is the best More

by 579091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

August 02, 2024

Dealership Rating
Employee Rating

Same as the others you keep charging me $100 deductible and you're not fixing my car. This has been going on for several years now More

by rebeccanaturally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 23, 2024

Dealership Rating
Employee Rating

Johany & the Dealership did an Excellent job Johany & the Dealership did an Excellent job of explaining everything and servicing the car. Thank you Johany & Elder Team Most Importantly: JESUS CHRIST LOVES EV More

by pjts813
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

July 18, 2024

Dealership Rating
Employee Rating

Super friendly and very good at getting back with you quickly. I Highly recommend them. More

by annamelgarrd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2024

Dealership Rating
Employee Rating

Elder Ford of Tampa has been one of the greatest experience for me in purchasing a vehicle. The service and maintenance care has been superb. I am very pleased 😀 More

by BERTHALEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!

July 17, 2024

Dealership Rating
Employee Rating

Extremely slow. Have been twice now. Oil change alone took 3 hours. Oil change and swapping an electrical plug took 8.5 hours. Both trips should have been less tha More

by Jsheehan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 16, 2024

Dealership Rating
Employee Rating

Always a pleasure to have them take care of the Vehicle, never let me down. More

by prmadmax73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Safe travels!

July 14, 2024

Dealership Rating
Employee Rating

It’s s a rip off operation! Customer service could care less! And the quick lube should be called the slow line. Not happy at all!! More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Sills, Daniel Alicea, Peter Nieves , Nabil Brohmi

Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

July 07, 2024

Dealership Rating
Employee Rating

Every time I go there I have great service everyone is always offering their hand to help me with anything I have done to my truck More

by yoggie990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 07, 2024

Dealership Rating
Employee Rating

No follow through. Was told a new radio was being shipped. I would get a call when it arrived. May take 2 weeks. That was 3 months ago. More

by bswendson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea, Jennifer Perez

Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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