Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios | Page 23

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
699 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

699 Reviews

Write a Review

699 Reviews of Johany Trespalacios

December 30, 2022

Dealership Rating
Employee Rating

They don’t solve the problem of the truck I have also bought two new trucks and they all have transmission problems More

by selvina.vallecillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

December 18, 2022

Dealership Rating
Employee Rating

Wonderful. Cares about your needs with your car. Considerate, Pleasant atmosphere. Helps my day. Thank yous More

by pjh103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Daniel Alicea, Grant Kitner, Jennifer Perez, Badre Ghoumari , Mike Allen, BJ Llanos, Brandon Rodriguez

December 17, 2022

Dealership Rating
Employee Rating

Both the sales and service departments at Elder are exceptional. Always professional and helpful. 5-stars! More

by movinginfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni, Dan Sills, Daniel Alicea, Grant Kitner, Jennifer Perez , BJ Llanos, Charlie McEwan, Brandon Rodriguez

Dec 19, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 17, 2022

Dealership Rating
Employee Rating

I like the way my salesman was polite focus on the type of car I was looking for walked out with a nice 2018 Mustang GT. Thanks Zack I was also in recently for my spare key also was taken care of swiftly a More

by MAYRAN213
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 14, 2022

Dealership Rating
Employee Rating

Great service. Very professional crew every time. Would recommend Elder Ford to anyone looking for a Ford or any other type in their inventory. More

by steven.a.eaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Robo Rivera , Izzy Abreu

Dec 16, 2022

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

Dealership Rating
Employee Rating

I discovered that my car had a screw on the driver's left side in the front part. The next day I had service and it had a rubber rotation. When I take my vehicle, I'm at home, I see that the screw is in the More

by DARI3_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 09, 2022

Dealership Rating
Employee Rating

Elder Ford has the best service of any dealer that I have used in Tampa! More

by RANDYPULLARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , BJ Llanos, Brandon Rodriguez

Dec 12, 2022

Elder Ford of Tampa responded

Randypullara, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 08, 2022

Dealership Rating
Employee Rating

Great dealership and great customer service! I feel like family. I'm always treated well, and so is my vehicle. I would recommend Elder Ford for sales and service! More

by kmcclernan1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves , BJ Llanos, Toby, Baird, Chad, Daniel, Brian, Leslie, Marcus, Kit, Diana, Madalia, and so many more

Dec 11, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2022

Dealership Rating
Employee Rating

Buen trabajo. Buena attention, y sobre todo que fue en español. Muchas gracias, sigan asi More

by MADELINEG178856
Recommend Dealer
Yes
Dec 09, 2022

Elder Ford of Tampa responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar! ¡Cuídate!

December 06, 2022

Dealership Rating
Employee Rating

Loved my service representative Jennifer Perez. She was really friendly, professional and helpful. I'm about to call her now to book my Auto Butler appointment More

by PAULINEGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , BJ Llanos, Brandon Rodriguez

Dec 07, 2022

Elder Ford of Tampa responded

Hi Paulinegibson, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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