Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
Refer Me

Johany Trespalacios | Page 24

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.7
700 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

700 Reviews

Write a Review

700 Reviews of Johany Trespalacios

December 06, 2022

Dealership Rating
Employee Rating

Loved my service representative Jennifer Perez. She was really friendly, professional and helpful. I'm about to call her now to book my Auto Butler appointment More

by PAULINEGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , BJ Llanos, Brandon Rodriguez

Dec 07, 2022

Elder Ford of Tampa responded

Hi Paulinegibson, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 05, 2022

Dealership Rating
Employee Rating

Johany was very helpful and up front about what was needed and the cost. Went the extra mile to find the part needed. More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2022

Dealership Rating
Employee Rating

Muy buena calidad en todos los aspectos con un servicio al cliente excelente lo recomiendo de forma general son 5 estrellas Very good quality in all aspects with excellent customer service. I recommend More

by tampavippoolservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2022

Elder Ford of Tampa responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. ¡Gracias de nuevo por la recomendación y que tengas un día increíble!

December 02, 2022

Dealership Rating
Employee Rating

Dealer serviced my car, washed it, and I got it back on time. Good,goog More

by JMJONES0
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

Dec 03, 2022

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 02, 2022

Dealership Rating
Employee Rating

Made 4 trips for one tire Under warranty and made me pay for it Even told me how to damage it For warranty More

by exclusiveguardians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 02, 2022

Dealership Rating
Employee Rating

The service department was helpful in finding solutions for my trucks repairs. The downside was that when you go in to speak with a representative everyone acted too busy to acknowledge the customer. More

by rpatterson813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

Dec 03, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 01, 2022

Dealership Rating
Employee Rating

Customer service is always great. They also try to get you scheduled as soon as they can. They keep you updated about your vehicle. More

by 17733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2022

Dealership Rating
Employee Rating

It took 4 appointments to get one tireon my mustang. I have spent a bundle on the tire warranty and they made me pay for it. It’s I’m mad as xxxx, even they tell me to cut it so I don’t have to pay. More

by exclusiveguardians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea, Jennifer Perez , BJ Llanos, Brandon Rodriguez

November 25, 2022

Dealership Rating
Employee Rating

I love the way my service advisor takes time to make sure the customers needs are met Hats of to Johany More

by nichx0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

November 23, 2022

Dealership Rating
Employee Rating

Scheduled. 3:00 appointment for service. When I arrived I was told I would have at least a 2 hour wait and that my appointment schedule just put me in line. I b More

by LARRY@THEAPPRAISALCOMPANY.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
...
24
...

Dealership Inventory (846 Vehicles)

used 2020 Ford Explorer car, priced at $30,584
2020 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Tahoe car, priced at $30,963
2020 Chevrolet Tahoe
used
Black exterior
Automatic
Rear-wheel Drive
used 2022 Chrysler Pacifica Hybrid car, priced at $24,849
2022 Chrysler Pacifica Hybrid
used
Fathom Blue Pearlcoat exterior
CVT
Front-wheel Drive
new 2024 Ford F-150 car, priced at $83,525
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $30,107
2024 Ford Escape
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Front-wheel Drive
used 2023 Toyota RAV4 car, priced at $28,227
2023 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive