Johany Trespalacios | Page 80

Fast service Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and co Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and counseling regarding inquiries and future replacements/repairs. More

by Satisfied Customer Verified Customer Verified Customer

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SERVICE Johany was very curtieous and respectful. Kept me up to date on what was being done to fix my car. He covered the liner with a rental when there were Johany was very curtieous and respectful. Kept me up to date on what was being done to fix my car. He covered the liner with a rental when there were no loners available,. More

by EDGE GUY Verified Customer Verified Customer

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Very friendly I went to get my car serviced. The staff were very friendly and they didn't try to quote me an estimate for a problem that my car didn't have. While I went to get my car serviced. The staff were very friendly and they didn't try to quote me an estimate for a problem that my car didn't have. While there, Jose gave me some options on getting the most out of my car for a trade in which I found interesting. When Mitchell was working with another customer, he made sure someone could help me since he was unable to at the time. Great service. More

by DIANNWHITAKER Verified Customer Verified Customer

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Mystery Problem The service department identified a mystery problem (an intermittent rattling grinding noise from underneath the vehicle) and made a swift (and covere The service department identified a mystery problem (an intermittent rattling grinding noise from underneath the vehicle) and made a swift (and covered) repair. Loaner vehicle is an added plus, very appreciated. More

by david@hunterlawgroup.com Verified Customer Verified Customer

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Quick in quick out One of the first times I've taken a vehicle to a service center and they did exactly what they said they would do and exactly on time. Normally when y One of the first times I've taken a vehicle to a service center and they did exactly what they said they would do and exactly on time. Normally when you're asked to wait it becomes quite an issue because there's always delays but this time was different. Very pleasant experience all the way around. Would recommend to anyone More

by Trade52 Verified Customer Verified Customer

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Never received a call letting me know the work was completed I purchased a battery from another ford dealership that went bad and they would not recognize it and replace it with out a receipt when it was mar I purchased a battery from another ford dealership that went bad and they would not recognize it and replace it with out a receipt when it was marked as a dealership battery would not even prorate it More

by TLMORRIS1965 Verified Customer Verified Customer

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It's was easy and painless. I usually have a hard time at dealerships because they make me wait around and are really slow. My experience at elder Ford was good because they were I usually have a hard time at dealerships because they make me wait around and are really slow. My experience at elder Ford was good because they were fast and offered me an uber ride home while they took care of my car. The price for what they did was fair, and not upmarket. I was surprised to see that a dealership can be both fast and good. Thank you! More

by gomezd Verified Customer Verified Customer

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Great and fast I went for my routinary oil change and I got the recall done and quick! I really enjoy coming to this location! I can’t wait to get my next Ford. I went for my routinary oil change and I got the recall done and quick! I really enjoy coming to this location! I can’t wait to get my next Ford. More

by jcac1927 Verified Customer Verified Customer

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Car still sounds like crap I have had trouble with my car since I bought it in 2017. I have taken it in for repairs 4 times and it still isn’t fixed. I have had trouble with my car since I bought it in 2017. I have taken it in for repairs 4 times and it still isn’t fixed. More

by msbuffy2000 Verified Customer Verified Customer

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Everybody was pleasant to talk to Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elde Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elder Ford More

by JOHNREDMACHINE2 Verified Customer Verified Customer

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