Johany Trespalacios | Page 84

Johany Ttreslapios Johany Trespalacios is personable,knowledgeable, organized and courteous!!!!! He has always been very forthright and honest. What an asset to your t Johany Trespalacios is personable,knowledgeable, organized and courteous!!!!! He has always been very forthright and honest. What an asset to your team at Elder Ford!! More

by Annette Verified Customer Verified Customer

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Outstanding service from highly skilled professionals My experience was positive and well beyond my expectations for good service: procedures clearly explained, opportunities for questions during all stag My experience was positive and well beyond my expectations for good service: procedures clearly explained, opportunities for questions during all stages of the service process, competitive prices, and no surprises or hidden charges. The service also was relatively quick given the scope of the job. Mr. Trespalacious is a well-informed and personable professional, and it was a pleasure working with him. More

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Pleased I was in and out in no time the that I didn’t have my car I had a loaner and it was great I really appreciate how well johany took care of me thanks s I was in and out in no time the that I didn’t have my car I had a loaner and it was great I really appreciate how well johany took care of me thanks so much More

by Krystina Verified Customer Verified Customer

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Maintenance, Recall, Replacement Part We took a vehicle in for routine maintenance. They searched and found recalls. Those were taken care of quickly. They also ordered a replacement pa We took a vehicle in for routine maintenance. They searched and found recalls. Those were taken care of quickly. They also ordered a replacement part and fit us in to their busy Saturday schedule. More

by lauriecesaroni Verified Customer Verified Customer

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Oil Change and Service.Check bad tire,separating. I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised th I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised the service Manager that tire was less than 72 months and that Continental had advised that tire should be prorated. She informed me that I needed the sale receipt to verify the date they were replaced. I advised her that it should be in their computer since they sold me the tires. The person at the Quick lane could not find the date they were sold??She stated that the tires were from 2012 according to code on tire. The tires were actially put on truck in Mar.0f 2013.I feel that this is very poor customer service and I will probably go to a different dealer for any future service. More

by RODRIGRA Verified Customer Verified Customer

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Nice place & good service Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar was excellent also More

by TUSCANY1963 Verified Customer Verified Customer

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I always have good service at Elder for I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will More

by BILLYCAUTHEN Verified Customer Verified Customer

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Recall Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again soon of service Thank you More

by HIVOL1 Verified Customer Verified Customer

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New part no wait I was able to get a new part for my car right away without making a new appointment for them to order and install it I was able to get a new part for my car right away without making a new appointment for them to order and install it More

by Cjungfer Verified Customer Verified Customer

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A/C problem Johney did an excellent job in finding the problem and fixing my A/C problem. Great job! Made sure I was taken care of with the Uber to get to work Johney did an excellent job in finding the problem and fixing my A/C problem. Great job! Made sure I was taken care of with the Uber to get to work and back to Elder Ford. More

by MEDICINEWOMEN111 Verified Customer Verified Customer

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