Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 85

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
901 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

901 Reviews

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901 Reviews of Johany Trespalacios

April 29, 2018

Dealership Rating
Employee Rating

Service I showed up for oil changes and they took care of it fast. Thank you for your service and God bless you all! Peace Joy More

by VINNYMDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Service Department. I'm so pleased to know that your visit went well. Dan Sills

April 28, 2018

Dealership Rating
Employee Rating

Professional & Excellent Service I received prompt & professional service. The waiting lounge is accommodating & comfortable and the quiet area to work on your laptop is also apprecia More

by P. BURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Elder Ford of Tampa responded

I sincerely appreciate your kind response regarding our efforts as a dealership. We have given the process a lot of thought and will use your comments. To continue to improve service, we will need to keep hearing from you and people like you. Thank you. Damn Sills

April 27, 2018

Dealership Rating
Employee Rating

wONDERFUL EXPERIENCE. My visit to your service was a refreshing experience. Everything was done on time and the problem was corrected to my satisfaction . Very happy with More

by caccicraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2018

Elder Ford of Tampa responded

Thanks for taking the time to share your opinion on our Service Department with other DealerRater users. We take pride in our Service Department giving outstanding service to every customer and we're glad to receive your compliments and appreciation. Dan Sills

April 26, 2018

Dealership Rating
Employee Rating

Great service! Quick response with capable and friendly service advisor, Johany. They even washed my car before I picked it up...and I had driven in without an appo More

by mel.lakeside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2018

Elder Ford of Tampa responded

I wanted personally to let you know how gratifying it was to receive your kind note. Dan Sills

April 26, 2018

Dealership Rating
Employee Rating

Regular maintenance I came in for regular maintenance and could not be happier. Very professional and no surprises. Once the work was completed, they had my truck washe More

by clukavec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2018

Elder Ford of Tampa responded

Thank you for choosing us, and even more for leaving us this review about your experience. Being a local company, a lot of our customers are referred to us by existing customers. Here's hoping that you will recommend us to friends as well as family in the future.

April 23, 2018

Dealership Rating
Employee Rating

Excellent Service The essence of visiting a place repeatedly concerning your your vehicle can never be beyond mark of excellent service. Just as There can never be suc More

by Afolabi Ehikioya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni

April 20, 2018

Dealership Rating
Employee Rating

Ford Escape service. This is the best service department l have ever seen! They are very nice and very quick with their work! The Uber driver is A nice way to shuttle peop More

by Cpete7661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 20, 2018

Dealership Rating
Employee Rating

Always exceptional customer service. Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experie More

by ZZZNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 20, 2018

Dealership Rating
Employee Rating

good service Johany is a great assistant service manager; he understands what I need when servicing my vehicle. He is a great asset to Elder Ford. He explains ever More

by MARLATTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 17, 2018

Dealership Rating
Employee Rating

was great everything was great people are nice work was done in a timely fashion place was clean got a free car was the sales area was nice More

by mhartnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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