John Aguilar
John Aguilar at Front Royal Ford
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John Aguilar | Page 12

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.2
121 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

8 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.2

121 Reviews

Write a Review

121 Reviews of John Aguilar

July 26, 2021

Dealership Rating
Employee Rating

very nice, friendly service, car was done in just a couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks More

by GRL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

July 26, 2021

Dealership Rating
Employee Rating

It would be helpful to be able to schedule service instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. More

by chad.wray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

July 19, 2021

Dealership Rating
Employee Rating

Dropped truck off in am and it was ready by noon. Everyone was friendly and helpful. I will recommend them to friends and family. Ok More

by timglitzner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

Aug 19, 2021

Front Royal Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 08, 2021

Dealership Rating
Employee Rating

I always receive great service at Front Royal Ford. The service manager and staff always inform me of what is needed to be done and the estimated cost which I appreciate. Gerald More

by BONNDODS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 14, 2021

Front Royal Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2021

Dealership Rating
Employee Rating

Great work but took twice as long as the forty five minutes quoted More

by ceddt77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

Jul 06, 2021

Front Royal Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 22, 2021

Dealership Rating
Employee Rating

Everybody are so friendly and they are service oriented, you don’t need to make an appointment , they take care of you in a good adequate time . I’m very please with the entire service department. More

by ALJ35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

Jun 29, 2021

Front Royal Ford responded

Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

June 09, 2021

Dealership Rating
Employee Rating

I have came here for service for several years and will continue to do so. The service is fast and easy to schedule. I can drop my car off at night and its ready the next day. More

by LEIGHGRUBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

Jun 16, 2021

Front Royal Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2021

Dealership Rating
Employee Rating

The wait time for an annual inspection was pretty long. However, after my car was taken back for inspection & service, it proceeded very quickly, and the work was done well. More

by PIPLANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

Jun 16, 2021

Front Royal Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2021

Dealership Rating
Employee Rating

The wrong part was ordered to repair my cover for the bed of my new pickup. I have driven to Front Royal and back 2 times for this repair form Alexandria. The sad thing is no one even apologized for the mis More

by rorndorff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 23, 2021

Front Royal Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. If you’d like to discuss this matter with one of our staff members, please give us a call at (540) 636-2901 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon. Take care!

May 25, 2021

Dealership Rating
Employee Rating

We had a problem with the 2nd and 3rd row seats not working. The service technician found and fixed the problem. More

by BILLJOANHOLLOWAY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
...
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