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John Aguilar
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71 Reviews
71 Reviews
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71 Reviews of John Aguilar
November 17, 2022
Quick service professional reasonably priced. I i i i i i i i i i I i i i i i i i i i More
by rsshoe3
Verified CustomerOther Employees Tagged: Zach Orndorff, Laurel O'Connor, Kristian Andrews
Helpful 
November 02, 2022
Would not recommend this service department they gave me false information 3 months ago about inspection then failed my vehicle and tried to charge me $229 to repair a part they said would pass inspection. false information 3 months ago about inspection then failed my vehicle and tried to charge me $229 to repair a part they said would pass inspection. More
by Kstoneds
October 06, 2022
Sent the vehicle in for a recall notice on the vehicle. The recall work was not performed, they just replaced the rear brakes. Then a week later sent me an email in collaboration with Carfax to let me kno The recall work was not performed, they just replaced the rear brakes. Then a week later sent me an email in collaboration with Carfax to let me know there was that same recall on my van that I sent it in for. My guy was unable to work for 3 days waiting on repairs to his van and now it shakes every time he goes over 65 mph because Ford failed to replace the thing it was sent in for. Pretty disappointed in this service as you have been really through and on top of things in the past. More
by maria43
October 02, 2022
Another review reflects our exact experience. We were given an appointment time and dropped our vehicle off, but because we live further away, we stayed near the dealership waiting. We were not u We were given an appointment time and dropped our vehicle off, but because we live further away, we stayed near the dealership waiting. We were not updated throughout the day, were treated like we were a bother both times we called for info, and were lied to because the person who was going to look at our vehicle wasn't even present that day. They would tell us they were waiting for a report from a person they knew wasn't even there. We were spoke to in a condescending manner by John, who acted like we were unreasonable for expecting an update over 5 hours after our appointment time. The next day, over 24 hours after our initial appointment time, we had to call again for info. Before we left, in the presence of our 6 year old daughter, John was cussing an employee. The technician who looked at our vehicle was excellent, and had better customer service skills than those at the desk. Not to mention, our vehicle information had been saved under another individual's name and address and we had to correct it. More
by BrittSlacker
September 21, 2022
The Assistant Service Manager was amazing! Friendly and professional. He provided me with the maintenance schedule for my vehicle and for me in for an appointment when the appointment I made t Friendly and professional. He provided me with the maintenance schedule for my vehicle and for me in for an appointment when the appointment I made through the App didn’t go through. More
by PEGMELBERG
