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John Aguilar
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23 Reviews
23 Reviews of John Aguilar
November 24, 2021
Phoned ahead to check approximate wait time for oil change. Was advised time frame, went to dealership found wait time as indicated, had service performed, cost was less than expected. Can’t remember t change. Was advised time frame, went to dealership found wait time as indicated, had service performed, cost was less than expected. Can’t remember the last time I had such an excellent overall experience! More
by rathals1
Verified Customer
Helpful 
November 19, 2021
The staff is great and very helpful they try their best to assist you in getting your repair completed to assist you in getting your repair completed More
by ramorton2002
Other Employees Tagged: Zach Orndorff
November 10, 2021
Another service department advised me to go to a Ford dealer to look at leak. Front Royal Ford quickly diagnosed, ordered parts, and completed the repair earlier than estimated. They even took care of dealer to look at leak. Front Royal Ford quickly diagnosed, ordered parts, and completed the repair earlier than estimated. They even took care of an outstanding recall. More
by Suziejm
Other Employees Tagged: Zach Orndorff
November 03, 2021
I went to FR Ford last week to install a new set of tires. It was 3 and 1/2 hours before I was told by the Service Dept. the tires which were supposed to be delivered that day would not be delivered un tires. It was 3 and 1/2 hours before I was told by the Service Dept. the tires which were supposed to be delivered that day would not be delivered until the following day. Thus between the time wasted at the dealership and my travel time, I shot most of my day. This lack of respect for my time is not acceptable. Front Royal Ford needs to realize their customers have other things to do rather than sit around in your waiting room. For this inconvenience, I was offered nothing, not even a car wash, and only the most grudging of apologies. All in all, very disappointing and not what I have experienced at other Ford dealers. More
by SULLIVAN0
October 21, 2021
Oil changes. etc. are easy and smooth. Everyone courteous and helpful. pleasant to do business with. and helpful. pleasant to do business with. More
by amastronomer
Other Employees Tagged: Zach Orndorff
September 20, 2021
Completed quickly. Very nice people. Made appointment online and had no issues! Would recommend this dealer for sure. online and had no issues! Would recommend this dealer for sure. More
by jwetzel2
Other Employees Tagged: Zach Orndorff
September 06, 2021
There was no oil change sticker put on the windshield to remind me of the next oil change or did put the milage for the next oil change anywhere else. remind me of the next oil change or did put the milage for the next oil change anywhere else. More
by MSGDAVIDRCASTLE62
Other Employees Tagged: Zach Orndorff
August 26, 2021
Very good dealership, I would highly recommend Front Royal Ford . Great sales people and great deals and great service. Always have a good selection of vehicles. Royal Ford . Great sales people and great deals and great service. Always have a good selection of vehicles. More
by jds104-1
Other Employees Tagged: Roy Funk , Tim Whittaker , Zach Orndorff , Jared Pence , Billy Albright , Kirsten Parker , Steve Sarecky , Hamza Saeed
August 23, 2021
While they did the basic services I asked for (inspection, oil change, tire balance and rotation), they had my truck from Sunday afternoon to Thursday and never called me to tell me anything. Th (inspection, oil change, tire balance and rotation), they had my truck from Sunday afternoon to Thursday and never called me to tell me anything. This is why I stopped going to this shop. More
by jeffallenenterprises
Other Employees Tagged: Zach Orndorff
August 15, 2021
The sales people were very friendly and easy to work with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. More
by doughboy26812
Other Employees Tagged: Zach Orndorff , Patricia Terrazas , Hamza Saeed , Roland Carter , Kaileigh Twele
