194 Reviews
Write a Review194 Reviews of John Augustine
October 21, 2019
Service was okay My rear passenger window was left down, and a random sweatshirt left in my car. My car was serviced for an oil change. Thank you. My rear passenger window was left down, and a random sweatshirt left in my car. My car was serviced for an oil change. Thank you. More
October 14, 2019
Oil change Seriously the BEST!! Very prompt and even kept track that this was my first oil change after purchasing my car it was complimentary. I won’t go anywh Seriously the BEST!! Very prompt and even kept track that this was my first oil change after purchasing my car it was complimentary. I won’t go anywhere else! More
October 05, 2019
Keeps our car running great The service department does a great job of thoroughly checking our car and keep it running it's best. They are able to get us in and out in and out in The service department does a great job of thoroughly checking our car and keep it running it's best. They are able to get us in and out in and out in a timely manner. We appreciate how they always keep us updated on what needs to be done and cost for repairs we need to look ahead to. More
October 04, 2019
Great service Dept. Always count on service dept. to keep me on the road. Mel, John, Josh always helpful. Usually in and out in timely manner.Would recommend. Always count on service dept. to keep me on the road. Mel, John, Josh always helpful. Usually in and out in timely manner.Would recommend. More
Other Employees Tagged: Melvin Gawley, Joshua Smith
October 04, 2019
Honda service is amazing! John A is the the best service advisor I have ever had the pleasure of dealing with. It’s refreshing to have such a kind person in this day of poor c John A is the the best service advisor I have ever had the pleasure of dealing with. It’s refreshing to have such a kind person in this day of poor customer service. He was straight forward and didn’t try to sell me things I don’t need when other dealerships do. I am a women but I do know what I need. I love my Honda and will continue to do business here. More
October 03, 2019
Great customer service Everyone was helpful Jerry spent all the time we needed, We were not rushed We love our new CRV, We have used the service department for 3 years neve Everyone was helpful Jerry spent all the time we needed, We were not rushed We love our new CRV, We have used the service department for 3 years never had any issues they did not take care of. More
Other Employees Tagged: Melvin Gawley, Jerry Hebrink, Joshua Smith
October 03, 2019
Fast service by wonderful staff. I drove into the service bay and was greeted and helped immediately. New tire needed, rim was in question. New tire was ready that afternoon. Withi I drove into the service bay and was greeted and helped immediately. New tire needed, rim was in question. New tire was ready that afternoon. Within 20 minutes of return to Honda my tire was replaced and all temporary equipment was returned to its original place. A tootsie roll pop was waiting for me in my car! More
October 03, 2019
Re- cal Very good - no complaints for time required was less than expected. Service waiting area was clean and refreshments were available, no charge due to i Very good - no complaints for time required was less than expected. Service waiting area was clean and refreshments were available, no charge due to it being a recall. More
October 03, 2019
Professional Service I have found this Honda service center to be excellent in attitude,performance and attention to my concerns. Also Honest!! As a woman this means a lo I have found this Honda service center to be excellent in attitude,performance and attention to my concerns. Also Honest!! As a woman this means a lot. More
October 03, 2019
Excellent Very prompt in getting our vehicle in & done. My only complaint was a shuttle problem. We had to wait an hour after I called to be picked up!! Very prompt in getting our vehicle in & done. My only complaint was a shuttle problem. We had to wait an hour after I called to be picked up!! More