John Augustine
John Augustine at Honda of Ames

John Augustine | Page 5

Service

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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194 Reviews
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194 Reviews

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194 Reviews of John Augustine

January 05, 2023

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Employee Rating

They didnt give me any options. Plus, the manager told me that he will give me regestration for 7 years from story county(i dont really know what that mean), however i did not get More

by Obsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2023

Honda of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 09, 2023

Honda of Ames responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 04, 2023

Dealership Rating
Employee Rating

The service department is ran like the service departments in the 1990s when we bought our first Honda Accord. Customer service/ satisfaction is their number one concern. They don’t try and sell y More

by G.KESSEL9581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Jan 04, 2023

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

December 28, 2022

Dealership Rating
Employee Rating

Friendly. Prompt. Professional. High tech. Excellent service. They are the best with a great atmosphere. Alexander Shear exemplifies the previous comments. More

by CRV Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Wayde Klingbeil, Jordan Clemens , Alexander Shear

Dec 28, 2022

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

December 25, 2022

Dealership Rating
Employee Rating

All work was completed as expected. Additional needs (engine and cabin filters) we're also proposed and provided. Good service at a reasonable cost. More

by STEVE.ROSENOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

Honda of Ames responded

Thank you so much for the five-star review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help.

December 06, 2022

Dealership Rating
Employee Rating

I appreciate the level of customer service provided by staff in all departments at the dealership. I am thankful for the shuttle service that is provided as it offers me the ability to have car maintenanc More

by breaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

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Employee Rating

They are very professional and good ! Always excel and go beyond and caring. Always get in and out in a timely matter. More

by Kathie50201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

November 29, 2022

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Employee Rating

Very reliable service department. We can trust their recommendations and know that our car will be dependable after they have worked on it. More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Jonathan Ballard

Nov 29, 2022

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 10, 2022

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Employee Rating

Service was prompt and they fixed the issue along with addressing a recall that I was not yeT ware of. More

by mkjakes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2022

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Employee Rating

No loaners for the all day Ridgeline recall. I live out of town and that made logistics challenging. More

by NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Honda of Ames responded

We are truly sorry that no loaners were available for you. Hopefully, the next time you visit, one will be available. We sincerely value your business and look forward to your next visit.

October 27, 2022

Dealership Rating
Employee Rating

Excellent service! The representative that helped me was very informative and professional. I would recommend Honda to my family. More

by RDEITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Honda of Ames responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Ames; we look forward to having you as a valued customer for many years to come.

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