194 Reviews
Write a Review194 Reviews of John Augustine
January 05, 2023
They didnt give me any options. Plus, the manager told me that he will give me regestration for 7 years from story county(i dont really know what that mean), however i did not get Plus, the manager told me that he will give me regestration for 7 years from story county(i dont really know what that mean), however i did not get even for 1 year. Temporary 1 month transit title was sent to my old address in NJ. I called story county and they told me that i had to go in person and get the new title and plate for my car And i paid extra money from my pocket for registration, title and tax. They didn't also give me any papeper file for my record, they gave me only flash drive. What if I dont have access to computer or cannot use conputer? So this dealer cares only about selling car, not about customer (particularly about me.) He showed me in action that day. I will never ever buy car from them again. Thank you. More
January 04, 2023
The service department is ran like the service departments in the 1990s when we bought our first Honda Accord. Customer service/ satisfaction is their number one concern. They don’t try and sell y departments in the 1990s when we bought our first Honda Accord. Customer service/ satisfaction is their number one concern. They don’t try and sell you stuff / repairs you don’t really need just to enhance their bottom line. More
Other Employees Tagged: Melvin Gawley
December 28, 2022
Friendly. Prompt. Professional. High tech. Excellent service. They are the best with a great atmosphere. Alexander Shear exemplifies the previous comments. Prompt. Professional. High tech. Excellent service. They are the best with a great atmosphere. Alexander Shear exemplifies the previous comments. More
Other Employees Tagged: Melvin Gawley, Wayde Klingbeil, Jordan Clemens , Alexander Shear
December 06, 2022
I appreciate the level of customer service provided by staff in all departments at the dealership. I am thankful for the shuttle service that is provided as it offers me the ability to have car maintenanc staff in all departments at the dealership. I am thankful for the shuttle service that is provided as it offers me the ability to have car maintenance completed during my work day. More
Other Employees Tagged: Melvin Gawley, Daniel Jenkins-Moore, Dustin Cakerice, Eric Cherveny, Isaac Lauber, Jonathan Ballard, Jordan Clemens, Kyle Clark, Jason Goodman , I honestly do not remember who all I worked with that day
December 01, 2022
They are very professional and good ! Always excel and go beyond and caring. Always get in and out in a timely matter. Always excel and go beyond and caring. Always get in and out in a timely matter. More
Other Employees Tagged: Melvin Gawley, Daniel Jenkins-Moore, Dustin Cakerice, Eric Cherveny, Isaac Lauber, Jonathan Ballard, Jordan Clemens, Kyle Clark, Jason Goodman
November 29, 2022
Very reliable service department. We can trust their recommendations and know that our car will be dependable after they have worked on it. We can trust their recommendations and know that our car will be dependable after they have worked on it. More
Other Employees Tagged: Melvin Gawley, Jonathan Ballard

