John Baessell
Service Manager
Sunrise Volkswagen of Fort Pierce
5359 S US Highway 1
Fort Pierce, FL 34982
Dealership Experience
7 yrs, 4 mos
Industry Experience
30 yrs, 2 mos
Languages Spoken
English
112 Reviews
Write a Review112 Reviews of John Baessell
March 31, 2026
If you're Volkswagen is in need of service and your on the Treasure Coast, go to Sunrise VW. Have had such great service we purchased our vehicle from them. the Treasure Coast, go to Sunrise VW. Have had such great service we purchased our vehicle from them. More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Stacy Chagnon, Matt Mondy, Jenna Phillips, Marcio Ruela, Scott Stuhl
March 31, 2026
Great service. Honest and friendly staff. Grant always takes fantastic care of all our VW needs. Honest and friendly staff. Grant always takes fantastic care of all our VW needs. More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Stacy Chagnon, Matt Mondy, Jenna Phillips, Marcio Ruela, Scott Stuhl
March 31, 2026
Excellent service department. I've purchased two cars from Sunrise VW because of the awesome service I received. I've purchased two cars from Sunrise VW because of the awesome service I received. More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Stacy Chagnon, Matt Mondy, Jenna Phillips, Marcio Ruela, Scott Stuhl
March 31, 2026
Has been my service center of choic since I moved here. Reliable service, honest advisors. Reliable service, honest advisors. More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Stacy Chagnon, Matt Mondy, Jenna Phillips, Marcio Ruela, Scott Stuhl
March 31, 2026
Fantastic service! Grant always provides wonderful customer service and gets done what you came in for. Grant always provides wonderful customer service and gets done what you came in for. More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Stacy Chagnon, Matt Mondy, Jenna Phillips, Marcio Ruela, Scott Stuhl
March 14, 2026
Sunrise Volkswagen of Fort Pierce is always an amazing experience - The Staff is Professional, Courteous and Very Knowledgeable. Also goes above and beyond to help and resolve any issues that you may have experience - The Staff is Professional, Courteous and Very Knowledgeable. Also goes above and beyond to help and resolve any issues that you may have and takes the time to explain everything in detail. Excellent Top- Notch Customer Service. Especially Jon Turk - he is the BEST. I Trust VW for all my service needs and your your team is so Reliable. That's what keeps me coming back to your service of my VW - Arteon Thank you very much to all of your team at Sunrise Volkswagen More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer
March 14, 2026
Sunrise Volkswagen of Fort Pierce is always an amazing experience- The Staff is Professional, Courteous, Very Knowledgeable. Also goes above and beyond to help to resolve any issues that you may have and experience- The Staff is Professional, Courteous, Very Knowledgeable. Also goes above and beyond to help to resolve any issues that you may have and takes time to explain everything in detail. Excellent Top- Notch Customer Service. Especially Jon Turk. I Trust VW for all my service needs and your team is so Reliable. Thank You Team VW More
Other Employees Tagged: Jonthan Turk
February 07, 2026
My experience was at Sunrise Volkswagen. From start to finish, the entire process was smooth, professional, and genuinely enjoyable thanks to the incredible staff. Ryan, my sales represen From start to finish, the entire process was smooth, professional, and genuinely enjoyable thanks to the incredible staff. Ryan, my sales representative, went above and beyond in every way. He was knowledgeable, patient, and never once made me feel pressured. Ryan took the time to listen to what I was looking for, answered all my questions thoroughly, and made sure I felt confident and comfortable throughout the entire purchase. His professionalism and attention to detail really stood out and made a big difference. Cameron, the Finance Manager, was equally exceptional. He explained everything clearly, was transparent about all options, and made what is usually a stressful part of the process feel easy and straightforward. Cameron was professional, efficient, and incredibly respectful of my time, which I truly appreciated. The level of customer service at Sunrise Volkswagen is top-tier. It’s clear that this team takes pride in what they do and genuinely cares about their customers. Because of Ryan and Cameron, I left not only thrilled with my vehicle but also confident that I chose the right dealership. Thank you to the entire Sunrise Volkswagen team for such an excellent experience. I will absolutely be recommending your dealership to friends and family. More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer, Chris Falzone, Anthony Cantu, Alberto Najera, Cameron Elliott, Scott Stuhl, Tyler Carnes
December 21, 2025
I previously gave a rating and a customer care representative contacted me while she was very accommodating The service manager still remained nasty and unapologetic for the extremely awful servic representative contacted me while she was very accommodating The service manager still remained nasty and unapologetic for the extremely awful service experience with the first time owning a Volkswagen. I was left two months with no phone calls know anything for a brand new vehicle that I had just purchased for a part that was supposedly on back order, I did not hear from them for two months extremely rude when I picked it up the first thing and only thing they were concerned about was if I had gas in the rental, I was given a car wash coupon to go have my brand new car washed myself. It was the worst experience I have ever had in the 30 years of owning vehicles so once again we’re at the end where like I said, the customer service for Volkswagen reached out and did negotiate with me however the service manager still remained extremely rude and unapologetic. I would not buy a vehicle from this dealership if it were the last dealership on the Earth watch out because if you spend a large amount of money and need any kind of work on your vehicle you will be treated horribly More
Other Employees Tagged: Farhat Khan
December 09, 2025
Absolutely love Grant. You call and he responds. You bring your car in and he responds. Grant thoroughly explains the issue and how to resolve; what is covered under war You call and he responds. You bring your car in and he responds. Grant thoroughly explains the issue and how to resolve; what is covered under warranty and because of model year/mileage, what is not covered. But Sunrise has always been their for me and my VW !! More
Other Employees Tagged: Jonthan Turk, Grant Holtzhauer

