John Barber
John Barber at Volkswagen of Duluth
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John Barber | Page 2

Parts Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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5.0
18 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Master Parts Manager

5.0

18 Reviews

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18 Reviews of John Barber

March 04, 2023

Dealership Rating
Employee Rating

item was not fixed even though it was stated it was fixed on the repair slip More

by jjhigh.erc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Hakala, Daniel Huffman

Mar 07, 2023

Volkswagen of Duluth responded

Thank you for bringing your concern to our attention regarding your service repair not being up to your satisfaction. Making sure you receive the service you expect during your visit is our goal and we apologize that the repair completed did not meet your expectations. You can expect our Service Manager, Rob to reach out to gather more information and attempt to find a resolution. Thank you!

February 13, 2023

Dealership Rating
Employee Rating

The service department is always clear and upfront about everything. I have no complaints so far. More

by 22tiguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola, Tyler Morphew, Drew Mosher, Serina Sprecco, Daniel Huffman , Nick Montecalvo, Whitney Podgorak

Feb 17, 2023

Volkswagen of Duluth responded

Thank you for your great review of our service department. We appreciate you visiting.

February 10, 2023

Dealership Rating
Employee Rating

Great service, friendly customer support, offered me a ride to school and back, let me talk to the technician working on my car. Overall a great experience! More

by nussbaumhockey5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Keary Bradley , Ethan Ziliak

Feb 17, 2023

Volkswagen of Duluth responded

Thank you for the great review! It's great to know that you had an enjoyable experience and our team went above and beyond to assist.

February 06, 2023

Dealership Rating
Employee Rating

Staff was helpful, knowledgeable, and completed the work needed in a short amount of time. I will certainly be back for more VW servicing. More

by verdistark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Whitney Podgorak

Feb 18, 2023

Volkswagen of Duluth responded

It's great to hear that you'll be back at VW of Duluth for your Volkswagen service. Thank you for taking the time to leave this review!

January 30, 2023

Dealership Rating
Employee Rating

Dedicated professionals eager to do right by their customers. I am thankful for the work they did for me. I will go to them again. More

by miss.libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman , Melody Maleski

Jan 31, 2023

Volkswagen of Duluth responded

Thank you for visiting our service department and providing a great review. We look forward to seeing you again!

December 31, 2022

Dealership Rating
Employee Rating

I was in to get my keys reprogrammed and to do an undercoat inspection. I was able to drop my car off a couple days early knowing that a snow storm was on the way. They completed everything by the ne More

by jjmulqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elle Gillen

Jan 03, 2023

Volkswagen of Duluth responded

Thank you for the great review and it's good to know that you were able to get it back and avoid those crazy roads.

December 26, 2022

Dealership Rating
Employee Rating

John and Keary are so friendly and helpful. I couldn't believe how fast they got my questions answered and how personable they both were. Thank you both for the amazing service! More

by Chief_Hopper
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keary Bradley

Jan 03, 2023

Volkswagen of Duluth responded

Thank you very much for the kind review of our used vehicle team and it's great to hear that it went fast!

December 20, 2022

Dealership Rating
Employee Rating

Fast reliable service! Great dealership! Always take care of me! Trust this dealership to do anything on my cars! More

by titantrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola, Rob Hakala, Daniel Huffman, Daniel Savoye , Elle Gillen, Melody Maleski, Whitney Podgorak, Ethan Ziliak

Jan 03, 2023

Volkswagen of Duluth responded

Your trust with our team is very important to us. Thank you for your continued support!

2

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