John Barravecchio | Page 13

Exceptional customer service! Due to an unfortunate event, my car was totaled and I was in need of a new one. My mom has worked with Subaru now for two car purchases which is what Due to an unfortunate event, my car was totaled and I was in need of a new one. My mom has worked with Subaru now for two car purchases which is what led me to led me to Subaru Superstore of Chandler. I was happy to meet and work with Johnny B! He was great! Totally made time in his busy schedule to help me look for a new car. His customer service was extremely professional but personable at the same time. He made choosing the right car easy and I felt completely comfortable with my final purchase! Seeing as the car I purchased had a crack in the windshield he made sure to get me an appointment ASAP to come in and have it fixed. This is where I met Jerry. Another great employee who made me feel cared for and comfortable throughout the service interaction by providing exceptional customer service! More

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The easiest signature ive ever made Being at Subaru, working with Johnny and the rest of the team, made the whole car buying experience seamless. They were all very accommodating to what Being at Subaru, working with Johnny and the rest of the team, made the whole car buying experience seamless. They were all very accommodating to what I wanted, really listened to my worries, and offered me all the information I needed. From when I walked in the door, to one week later driving off the lot, I never got over whelmed or felt unsure about my decision about dealing with Subaru. More

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John helped us a lot! He was patient giving us as much time we need to decide which car to go with and was super professional from start to finish. Thank you! He was patient giving us as much time we need to decide which car to go with and was super professional from start to finish. Thank you! More

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Great dealership Our salesman John Barravecchio went out of his way to help us. Even when we couldn't make up our mind, he continued to be very professional. It was Our salesman John Barravecchio went out of his way to help us. Even when we couldn't make up our mind, he continued to be very professional. It was the easiest we've ever had to buying/leasing a new car. Danielle Landis did a great job explaining the car's operation. More

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Extremely positive experience we are very happy It is hard to explain the reason for the rating. There is a particular attitude and level of service that has been developed within the company. Som It is hard to explain the reason for the rating. There is a particular attitude and level of service that has been developed within the company. Some day I will explain it to the owners. More

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Excellent experience with new car lease. I had communicated with John Barravechio a couple of times on the phone, regarding the vehicle we wanted to lease, discussing packages, color, etc. Wh I had communicated with John Barravechio a couple of times on the phone, regarding the vehicle we wanted to lease, discussing packages, color, etc. When we arrived and started the process with John, everything was well-organized and had a natural "flow", but without a feeling of being rushed. John and Karen Cain both made sure that they answered all of our questions and that we were comfortable with each step along the way. They were very thorough with the information. Both are very professional, yet were very friendly and accommodating. More

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Best Experience I could Ask For After a lot of bad experiences on the East side of the Valley, my wife and I headed to the closest Subaru dealer which was Subaru Superstore of Chandl After a lot of bad experiences on the East side of the Valley, my wife and I headed to the closest Subaru dealer which was Subaru Superstore of Chandler. We only put off visiting them because of the drive, but now looking back I wish it was our first stop. First thing we noticed was the high pressure and stress was not at this dealership. We were allowed to walk around and look before being approached. We mentioned to the front desk people that we wanted to do the Costco Auto program and John Barravecchio came out to take care of us. We explained what we were looking for in a car and he showed us a Crosstrek and a Forester. We quickly decided the Forester fit our needs and John was able to answer every question we threw at him. We took a test drive and decided it was the one. He made the process so simple with pricing and accessories that it was an easier purchase that a quick trip to the grocery store. Brent Beck was our finance guy and once again it was a no pressure situation going over warranties and all that. Then Andres Cano detailed and delivered the car to us. He answered all the technical questions we had about setting up the garage door system and all that stuff. Best car buying experience to date and we'll for sure be back when the family has grown and we need a new car! Thanks guys! More

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Great Car Buying Experience My family was looking to buy a quality pre-owned vehicle. I went to Subaru Superstore of Chandler just to test drive the Subaru Outback and Forester, My family was looking to buy a quality pre-owned vehicle. I went to Subaru Superstore of Chandler just to test drive the Subaru Outback and Forester, because I had heard they were quality vehicles. Our Sales Person was David Griffin. He took the time to answer all of our questions. The quality of the Forester and the ability of the vehicle to meet our family's needs spoke for itself. David sealed the deal by treating us professionally, not pressuring us, letting us drive cars multiple times and ultimately getting us into a an extremely nice vehicle for a fair price. Thank you for a great car buying experience. More

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Great Dealership John Barravecchio, Fleet Manager, Dulcie Pimentel, Service Advisor, and Danielle Landis, Delivery Specialist were all very helpful and professional. John Barravecchio, Fleet Manager, Dulcie Pimentel, Service Advisor, and Danielle Landis, Delivery Specialist were all very helpful and professional. They answered all of our questions and oriented us to our new Subaru Forester. This was our first Subaru and we are impressed and pleased with this Dealership. More

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Perfect from start to finish No pressure. Easy to work with and am pleased with the service from selection to exit. I highly recommend this Subaru over others in the Valley. No pressure. Easy to work with and am pleased with the service from selection to exit. I highly recommend this Subaru over others in the Valley. More

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