John Bernard | Page 17

This was not the first dealership I had gone to. I am a 21 year old college student and was treated just as equal as a business man. I bought a certified 2004 corolla (which is great on gas), from JOHN BER 21 year old college student and was treated just as equal as a business man. I bought a certified 2004 corolla (which is great on gas), from JOHN BERNARD, and it had a slight dent in it that I asked if he could fix and he assured me no problem. They provided me with a 2008 Camry hybrid to drive around while my corolla was in the shop. when it came back the auto body guys had messed up and i was reluctant to say anything thinking that I was going to have to face facts that this really is just another dealership, BUT IT WAS NOT, John and his sales manager Jeff (without me even telling them I wasn't happy with it) refused to let me be take it in that condition and had the car sent back to the auto body to be refinished; while they paid for my rental for a few more days! I came back and the car's body work was beyond wonderful, they also replaced a scratched hubcap and fixed another small dent in the front. John shook my hard with a smile and I was off as content as ever. THIS DEALERSHIP IS NOT ORDINARY THEY ACTUALLY WANT YOU TO BE HAPPY IN ALL WAYS AND WILL NOT STOP TRYING UNTIL YOU ARE! 5/5 HANDS DOWN! ASK FOR JOHN BERNARD HE WILL TREAT YOU WITH RESPECT AND IS A DOWN TO EARTH GUY.All said and done I will be a long lasting Acton Toyota customer and would reccomend this dealership to any friend. More

Report | Print