John Bernard | Page 17

Salesman was refreshingly different than most car salemen I've dealt with. He answered my questions straightforwardly, didn't try to run me around, and was patient working with me through identifying what c I've dealt with. He answered my questions straightforwardly, didn't try to run me around, and was patient working with me through identifying what car worked best for us. xxxxxxxxxxxxxxxxx More

Print

This was not the first dealership I had gone to. I am a 21 year old college student and was treated just as equal as a business man. I bought a certified 2004 corolla (which is great on gas), from JOHN BER 21 year old college student and was treated just as equal as a business man. I bought a certified 2004 corolla (which is great on gas), from JOHN BERNARD, and it had a slight dent in it that I asked if he could fix and he assured me no problem. They provided me with a 2008 Camry hybrid to drive around while my corolla was in the shop. when it came back the auto body guys had messed up and i was reluctant to say anything thinking that I was going to have to face facts that this really is just another dealership, BUT IT WAS NOT, John and his sales manager Jeff (without me even telling them I wasn't happy with it) refused to let me be take it in that condition and had the car sent back to the auto body to be refinished; while they paid for my rental for a few more days! I came back and the car's body work was beyond wonderful, they also replaced a scratched hubcap and fixed another small dent in the front. John shook my hard with a smile and I was off as content as ever. THIS DEALERSHIP IS NOT ORDINARY THEY ACTUALLY WANT YOU TO BE HAPPY IN ALL WAYS AND WILL NOT STOP TRYING UNTIL YOU ARE! 5/5 HANDS DOWN! ASK FOR JOHN BERNARD HE WILL TREAT YOU WITH RESPECT AND IS A DOWN TO EARTH GUY.All said and done I will be a long lasting Acton Toyota customer and would reccomend this dealership to any friend. More

Print