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John Brennan
John Brennan at Concordville Subaru

John Brennan | Page 18

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
573 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

573 Reviews

Write a Review

573 Reviews of John Brennan

August 23, 2022

Dealership Rating
Employee Rating

they had my car way too long for an oil change & they didn’t even replace the sticker that the oil change was done More

by MPETRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 24, 2022

Concordville Subaru responded

Hi MPETRISON, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

August 23, 2022

Dealership Rating
Employee Rating

Great service! The staff couldn’t be nicer or more helpful. Service and sales staff were very good when we wanted to see the newer model year cars. More

by MGMADDEN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers

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Aug 24, 2022

Concordville Subaru responded

Hi MGMADDEN3, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 22, 2022

Dealership Rating
Employee Rating

Never had anything but great service over the 4 years I've owned my '19 Outback. More

by JOE03152000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Lauren Scannapieco

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Aug 23, 2022

Concordville Subaru responded

Hi JOE03152000, We appreciate you taking the time to write to us and a 5-star rating. We are glad to hear you were satisfied with your service on your Outback. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 21, 2022

Dealership Rating
Employee Rating

Great experience as always. Easy to schedule an appointment, and service was excellent. Would highly recommend. More

by dysartk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 22, 2022

Concordville Subaru responded

Hi dysartk, We appreciate you taking the time to write us and your 5-star rating. We are glad to hear your experience was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 21, 2022

Dealership Rating
Employee Rating

Great service. Awesome advisors. Very nice waiting area. Love the free car wash. Thank you. More

by pjdncaa1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Lauren Scannapieco

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Aug 22, 2022

Concordville Subaru responded

Hi pjdncaa1414, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit with us. We are looking forward to seeing you at your next service. Have a great day. Sincerely, Moe Laraki, General Manager

August 18, 2022

Dealership Rating
Employee Rating

Always satisfied with the repairs to my 2016 Outback. Front desk always looking to keep the Outback in great working condition. More

by RHODREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Reichert

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Aug 19, 2022

Concordville Subaru responded

Hi RHODREE, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 15, 2022

Dealership Rating
Employee Rating

Timely response to my repair concern. They were able to get the air conditioner repairs covered under my warranty. I am happy and grateful for their wonderful service department. More

by helen.bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 16, 2022

Concordville Subaru responded

Hi HELEN.BAUTISTA, Thank you for your 5-star review. We are delighted to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 15, 2022

Dealership Rating
Employee Rating

They offer good service at a good price with a pleasant demeanor. Enough said. There! More

by EPW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 15, 2022

Concordville Subaru responded

Hi EPW, We appreciate your 5-star review. We are glad to hear our service team made your experience excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 13, 2022

Dealership Rating
Employee Rating

They changed the oil. Would use them again. They rotated my tires. Checked fluids did not top off windshield washer. More

by JOHNLICHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 15, 2022

Concordville Subaru responded

Hi JOHNLICHMAN, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

August 05, 2022

Dealership Rating
Employee Rating

Pretty good service and on time. Knowledgeable people and will let you know the status of your car. More

by SESHU_MALLI2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Report | Print
Aug 08, 2022

Concordville Subaru responded

HI SESHU_MALLI2002, Thank you for your 5-star review. We are glad to hear our service team was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki, General Manager

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