John Brennan
John Brennan at Concordville Subaru

John Brennan | Page 49

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
573 Reviews

Dealership Experience

7 yrs, 3 mos

4.9

573 Reviews

Write a Review

573 Reviews of John Brennan

August 04, 2021

Dealership Rating
Employee Rating

Very professional . Did not push for added services however gave estimate. Loved having my car washed.new building was a lot easier to get around More

by KJTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Concordville Subaru responded

Thank you for the high rating, KJTW! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels!

August 04, 2021

Dealership Rating
Employee Rating

John the technician kept me frequently updated on the progress of my repair. He was very professional and communicated well. He secured a loaner car for me as to not inconvenience me. I felt confident th More

by GAEVES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2021

Concordville Subaru responded

Thank you for the 5-star review, GAEVES! We're happy to hear that John was able to help you with your repairs. Please let us know if there's anything else we can help you with. Have a great day!

August 02, 2021

Dealership Rating
Employee Rating

Great service here. People are friendly and willing to work with you to plan out maintenance and repairs to ensure safety, but work with your budget. Highly recommend it here for service on your Subaru. More

by Allie_0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Concordville Subaru responded

Thank you for the 5-star review, Allie_0317! We're happy to hear that we have earned your recommendation. We look forward to your next visit with us. Have a great day!

August 01, 2021

Dealership Rating
Employee Rating

Service was prompt, completed as advertised, delivered on schedule and they even took care of a loaner. I would go back for any service necessary. More

by Greghartlaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Aug 02, 2021

Concordville Subaru responded

Hi, Greghartlaub! We're delighted to hear that we have earned your trust. We look forward to working with you again soon. Take care!

July 31, 2021

Dealership Rating
Employee Rating

Representatives are very cordialService department is Representatives are very cordial Service department is excellent The service was completed in very short time and to my complete satisfaction Would More

by GDIMARTINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Aug 02, 2021

Concordville Subaru responded

Thank you for the 5-star rating, GDIMARTINI! We're happy to hear that your positive experience with us has earned us your recommendation. Have a good day!

July 31, 2021

Dealership Rating
Employee Rating

Ask your service department why it took 27 days to diagnose and repair a defective sensor in my 2021 Outback. They said they didn’t want to “throw parts at it” until they had a definitive diagnosis. H More

by RICHARDSTRAITMAN
Recommend Dealer
No
Aug 04, 2021

Concordville Subaru responded

RICHARDSTRAITMAN, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 31, 2021

Dealership Rating
Employee Rating

The maintenance dept. and it's associates do a great job. As in everything there is room for improvment. Their customer service is exelent and courteous. More

by MELENDEZ.JOHNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Aug 02, 2021

Concordville Subaru responded

Thank you for taking the time to give us a positive review, MELENDEZ.JOHNNY! Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 30, 2021

Dealership Rating
Employee Rating

John and everyone at the dealership was very welcoming and helpful. Pricing could be better but would still somewhat recommend to a few friends/family. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Concordville Subaru responded

Hi, Shawn! Thank you for the high rating. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

July 26, 2021

Dealership Rating
Employee Rating

Extremely pleased with the Service Departmentcrew that I Extremely pleased with the Service Department crew that I came in contact with on my recent service visit for my '18 Legacy!!! Thanks so much. More

by Huffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee , Zach Catrambone

Jul 27, 2021

Concordville Subaru responded

Hi, Huffy! Thank you for taking the time to leave us a positive review. We're happy to hear that you were satisfied with the services done on your '18 Legacy. We look forward to working with you again. Have a good day!

July 25, 2021

Dealership Rating
Employee Rating

Always very friendly and provide great service. Never had any issues and fairly quick as well. Dealership is easy to get to. I say A+ overall. More

by cslonaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Concordville Subaru responded

Hi, cslonaker! Thank you for your 5-star and A+ reviews! We're happy to hear that our services have always left you satisfied. We look forward to working with you again. Take care!

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