John Brittingham | Page 29

Gay Family Auto is great because they usually do a fantastic job at working on a vehicle and completing the work at or below the estimated holding days. fantastic job at working on a vehicle and completing the work at or below the estimated holding days. More

by JAKETBRYAN Verified Customer Verified Customer

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They were quick to take my vehicle in and did a good job with the repair. with the repair. More

by tylerlaukaitis Verified Customer Verified Customer

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John was wonderful to work with and he took care of everything that I needed. everything that I needed. More

by Darlene Verified Customer Verified Customer

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Our service advisor was great and took very good care of us. All the services were done promptly and completed to our satisfaction. us. All the services were done promptly and completed to our satisfaction. More

by greg1030 Verified Customer Verified Customer

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Services performed as requested, and performed in a timely manner. Friendly service representative. Miss the snacks. Water provided. timely manner. Friendly service representative. Miss the snacks. Water provided. More

by cadaigle Verified Customer Verified Customer

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Always friendly staff. Get me what I need and never try to upsell me anything that I don't need to have done to my vehicle. Get me what I need and never try to upsell me anything that I don't need to have done to my vehicle. More

by ALEALIBOO Verified Customer Verified Customer

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Gay Kia Service department sucks. They don’t communicate with their customer. I even left my email thanking it would be faster to respond by email than phone. My Kia Sorrento was towe They don’t communicate with their customer. I even left my email thanking it would be faster to respond by email than phone. My Kia Sorrento was towed there due to engine failure. I called my service advisor ( Billie) several times, and never got a call back. Finally after 2 week I went up there in person and spoke to John who was not my service advisor, but he nice enough all my questions. I informed my service that I needed a rental, and I also needed to know if towing would be reimbursed. He responded by says and I will check on it, and get back to you. I never heard back about either one. I finally picked up my car, and decided because of Gay Kia crappy service department to got rid of the car. We didn’t even take it home and traded for a Buick. More

by LGODEAUX Verified Customer Verified Customer

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Terrible job! They were supposed to fix my vehicle, not make it worse! I took it back,because a light came on after they 'fixed it'. They charged me 100 to check th They were supposed to fix my vehicle, not make it worse! I took it back,because a light came on after they 'fixed it'. They charged me 100 to check the code for the check light,after just paying them 1k. I took to another dealer and they told me that the previous dealer didn't to a good job. It's just awful 😖 More

by Carlina Verified Customer Verified Customer

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Gay family auto has always been amazing and taking care of me as well as my beautiful black Betty K5 in a timely manner, and they are always so considerate to my needs. I definitely would recommend Gay Fam of me as well as my beautiful black Betty K5 in a timely manner, and they are always so considerate to my needs. I definitely would recommend Gay Family Auto service department as well as they’re selling staff to anyone looking for a vehicle. You guys are amazing. Keep up the great work.!! More

by LANCERFXR2000 Verified Customer Verified Customer

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They are fast and prompt. I never had to wait more than 2 hours for my service appt. I never had to wait more than 2 hours for my service appt. More

by JAMIE.KIELY Verified Customer Verified Customer

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