John Carl
John Carl at Germain Ford of Columbus

John Carl | Page 2

Sales Manager

Germain Ford of Columbus

7250 Sawmill Road
Columbus, OH 43235

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4.1
38 Reviews
4.1

38 Reviews

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38 Reviews of John Carl

January 05, 2024

Dealership Rating
Employee Rating

I don’t like the new check in process for my appointment for the works. They didn’t wash my car as usual. I bring my 2014 escape in every 6 months since I bought it in 2015. The Staff is always pleasant no More

by bonniesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Germain Ford of Columbus responded

We appreciate your feedback on the new check-in process at Germain Ford of Columbus. We're glad to know that our staff and servicing meet your expectations, but we apologize if you missed out on a car wash this time around. Your loyalty means a lot to us, and we hope to have the opportunity to make this up to you next time.

December 17, 2023

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Employee Rating

James Soto was very helpful, he worked with me till I found the vehicle I wanted. More

by trumpbingo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Germain Ford of Columbus responded

We are so happy that James at Germain Ford of Columbus was able to help you find the vehicle you wanted! Thanks, and we hope to see you down the road.

December 15, 2023

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Always go out of their way to make purchasing a vehicle simple and easy. My third vehicle bought from this location. More

by toddcanei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Germain Ford of Columbus responded

Todd, it's great to know you've had consistently positive experiences at Germain Ford of Columbus. We appreciate your loyalty and look forward to helping with any future vehicle needs!

November 06, 2023

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Employee Rating

Had a great experience with Ryan buying my F150. We was running late because of the drive . Was meet at the door by Ryan he had the vehicle ready to go for a test drive. Decided to not get that vehi More

by casto3321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Rahm , Ryan Towns

Nov 06, 2023

Germain Ford of Columbus responded

We're so glad to know that Ryan and the rest of our team at Germain Ford of Columbus were able to provide you with a great experience! It's wonderful to hear how we could accommodate your needs, even after hours. We hope you enjoy your new Ford F-150 and look forward to assisting you in the future!

July 18, 2023

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This dealership was great. Everyone was courteous and polite. They took care of all my concerns about my vehicle. More

by Emccoy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Secrest

Jul 18, 2023

Germain Ford of Columbus responded

Thank you for the great review. We're glad to hear that our team at Germain Ford of Columbus provided you with excellent service and addressed all your concerns. We appreciate your business and hope to see you again in the future!

June 29, 2023

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Employee Rating

Mike is professional and kind. He knows his job very well. No trick or hidden fees. Purchasing process ran smoothly! More

by Kyle
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Cropper, Seth Rahm , Michael

Jun 30, 2023

Germain Ford of Columbus responded

Kyle, thank you for the kind words! We're glad to hear that Mike provided you with a smooth purchasing experience. Enjoy your new vehicle from Germain Ford of Columbus!

June 15, 2023

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Employee Rating

I bought a used Ford truck got it home and found it did not have a jack or crank Handel for the spair tire so I call them they told me they had one for just 200 dollars really More

by Greenleesteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 16, 2023

Germain Ford of Columbus responded

I'm so sorry to hear about your experience. I'd like to step in right away so that I may address your concerns directly and see if I can help improve your situation. If you are willing, please give me a call when you are available. Thank you, Terry Beaver - Service Drive Manager - 614-383-4694

May 30, 2023

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I had a great experience ordering my Bronco from Germain Ford. Everyone was super friendly and helpful! More

by Alexa.james07
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Cropper, Seth Rahm, Chad Secrest , Michael Ward

May 31, 2023

Germain Ford of Columbus responded

We're glad to hear you had a great experience working with Germain Ford of Columbus, Alexa! It's always our goal to provide excellent customer service and make the car-buying process as smooth as possible. Enjoy your new Ford Bronco, and we hope to see you back!

January 14, 2017

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Employee Rating

Great Service I have been looking for a Ford Edge for about a year in Central Ohio. I talked to Kris and told him what I was looking for. Within 2 weeks I had my Ed More

by john p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Crawford

Feb 06, 2017

Germain Ford of Columbus responded

Congratulations on your new Ford Edge! Thank you for taking the time to write about your experience. It is wonderful to hear that Kris and John were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

December 09, 2015

Dealership Rating

Good experience with used car sales Everyone I encountered at Germain Ford were very friendly and helpful. I was very well taken care of and was given enough time to consider my trade-in More

by BuckeyEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Manning, Bob Tschappat

Dec 10, 2015

Germain Ford of Columbus responded

It sounds like you had a very pleasant and efficient experience in our preowned department! We're absolutely thrilled to hear it! Congratulations on the new vehicle!

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