John Carlen

I took my 2019 Subaru Outback which I absolutely adore to get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best b get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best bet to take our Subaru to Crews Subaru. In total about the entire dealership with Jason Parish, service manager and a whole host of extremely friendly, cordial and caring team members that form an amazing congruency, the likes I and my husband have never seen before. Not to mention the most comfortable waiting room with complimentary coffee, bottled water, all sorts of snacks and a bevy of a beverage selections (quasi pun included) obviously from hot to cold. This is our 7th Subaru and my husband now drives a 2009 Forester that still runs like a jewel. Quite simply, the safest and most reliable automobile that my husband and I have ever and always enjoyed, Subaru. Go to your nearest dealership and test drive one for fun or when you get that itching urge that it's time to buy a Subaru. Smooth ride like riding on air. It's indeed amazing and our little family is grateful for the Crews Subaru family. We hope you all will be too. More

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Fair and customer focused. I will continue to use Crews in the future for my new car and service needs. I will continue to use Crews in the future for my new car and service needs. More

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I have purchased 3 Outbacks through this dealership and have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have always been treated with respect, friendliness, and professionalism. Steve Turko went out of his way to ensure my wife and I had a really great experience in purchasing our new Outback. I would also like to say that I have never seen more courteous sales or service department anywhere. More

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The Crews dealerships - including Crews Subaru - are all well known for providing first class service and after sales attention. At Crews Subaru, buying a Subaru - new or pre-owned - is not the end of all well known for providing first class service and after sales attention. At Crews Subaru, buying a Subaru - new or pre-owned - is not the end of the deal : it is the beginning of a partnership which is designed to make vehicle ownership worry free. Crews Subaru departments each take the extra step throughout the vehicle ownership to ensure Subaru owners are satisfied, and remain satisfied. Five Star Plus dealership. More

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Crews Subaru were amazing! ! They took the time to go over everything and explain everything helped me walk through building the car everyone was great from the sales person to ! They took the time to go over everything and explain everything helped me walk through building the car everyone was great from the sales person to the finance person to the service people they were all amazing and I recommend everyone who wants to buy Subaru to visit Crews and pick your car out. You will be happy!!!! More

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Crews Subaru always provides amazing service. They were on time as scheduled, courteous and friendly. Thank you for great service. They were on time as scheduled, courteous and friendly. Thank you for great service. More

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Without a doubt the all-around best dealership I have ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. ever dealt with. the entire staff is professional, courteous, knowledgeable, and always has a positive attitude. More

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Service personnel are friendly and efficient. Waiting area is wonderful. area is wonderful. More

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Love this dealership! Every single department within this dealership has been wonderful. From purchasing to the service department, a simple review doesn't do justice to t Every single department within this dealership has been wonderful. From purchasing to the service department, a simple review doesn't do justice to the true awesomeness of this group. Wish all my car buying experiences were this great! More

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Excellent service department My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 O My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 Outback. The original pads were still in the car at 82,000, so we were pleased about that. Anyway, we were able to make a same-day appointment on Crew's website this morning and brought in the car at 2 pm as scheduled. We were back on the road just a few minutes after 3 pm! The cost was a very reasonable (and competitive) $185 plus tax. Our service adviser Jonathan was excellent - and even let us know the front brake pads were doing great; did not need replacement. We spend the month of November in Charleston each year, and it's good to have Crew Subaru in town. More

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