John Carlen

Every single department within this dealership has been wonderful. From purchasing to the service department, a simple review doesn't do justice to the true awesomeness of this group. Wish all my car buying experiences were this great!

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My wife and I were passing through Charleston on our way back home to Idaho, and I knew it was about time to replace the rear brake pads on our 2017 Outback. The original pads were still in the car at 82,000, so we were pleased about that. Anyway, we were able to make a same-day appointment on Crew's website this morning and brought in the car at 2 pm as scheduled. We were back on the road just a few minutes after 3 pm! The cost was a very reasonable (and competitive) $185 plus tax. Our service adviser Jonathan was excellent - and even let us know the front brake pads were doing great; did not need replacement. We spend the month of November in Charleston each year, and it's good to have Crew Subaru in town.

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Crews Subaru is the best buying experience I have ever had in buying a car! Rhett was great!! I was never pressured and everyone was SO nice and patient with me! the whole process went smoothly and it didn't take ALL day like most car buying does! I experienced the BEST customer service of any dealership I have ever been to. I love Crews Subaru also because all the interest they take in animals and our environment! I am so glad that they take such an interest in these things! They are very important to me too and that is another reason why I chose Subaru as my next vehicle. I even brought my dog in when I bought my car and she got almost more attention than me! She got a bandanna and lots of treats! Thank you, Subaru for all you do, and thank you for such excellent customer service! You rock! Katie Secrest

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My visit was done in timely manner and was handle by friendly staff. I have had nothing but good experiences at this dealership.Thumbs up Crews Subaru👍🏻

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Very honest in helping us work toward what we believe was a good deal in trading our Subaru for another Forester Subaru. Only question we had later was a whirring type sound when coming to a stop. This was explained as being normal with a CVT transmission. Just wanted to note this if there were ever a problem.

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Everyone was soo helpful and kind - my experience was so nice, my wife bought a new car when she took me to get mine. Great dealership.

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Max and the Finance dept was Great to work with. It was the Best car buying experience i have ever had. Treated our family well.

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