John Chan
John Chan at Toyota Marin
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John Chan | Page 3

Direct sales manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

Contact Me
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rated
43 Reviews

Fun. Respectful. Quick

Dealership Experience

6 yrs, 10 mos

Industry Experience

10 yrs, 6 mos

Specialties & Trainings

Can make Salads.

Run a Mile under 5 minutes

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rated

43 Reviews

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43 Reviews of John Chan

February 16, 2019

Dealership Rating
Employee Rating

John was FANTASTIC! I LOVE my new RAV4 and John was AWESOME! He was informative and made the process the BEST car buying experience I’ve ever had! I will DEFINITELY rec More

by Clozdva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tyler Toler, Robert Briones & Derrell Brushaber were EXTREMELY helpful during the Finance portion. They answered all of my questions and made the process fun!

Feb 22, 2019

Toyota Marin responded

Thanks for taking the time to leave us this awesome review! At Toyota Marin, we take guest feedback seriously and are proud to see that you drove away happy in your new Toyota RAV4 I will share your compliments with John and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 11, 2019

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Employee Rating

Good customer service Had a great experience. Really appreciated all the help. Thanks to John for everything he helped us with throughout the process. Toyota marin made buy More

by Joebrusati1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell

Feb 14, 2019

Toyota Marin responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 02, 2019

Dealership Rating
Employee Rating

Super Seamless John Chan was fantastic. He was so friendly and easy to work with. He made buying a car a very pleasant experience. I highly recommend him! More

by Robinjoygo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2019

Toyota Marin responded

I am happy to hear your time spent with John was pleasant. Congratulations on your new car. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 26, 2019

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Visit this dealership I went in wanting to inquire and buy if I felt comfortable. Of course if the prices were right with a non pushy salesman. The whole process exceeded m More

by Dealerrater2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero

Jan 30, 2019

Toyota Marin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 28, 2018

Dealership Rating
Employee Rating

Great Experience! Over the past 5 years I leased and purchased sever vehicles from Toyota Marin. I also regularly service all my cars at this location. Every visit I ma More

by avr1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shah Pourmand, Rodger Eva , Jim Hughes, Derrell Brushaber, Joshua Feinberg

December 27, 2018

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Employee Rating

Total pleasure It was a total pleasure working with John Chan to purchase my new Toyota Tacoma truck. I appreciated his relaxed cando. He was very informative withou More

by Vit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrell

Dec 31, 2018

Toyota Marin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 24, 2018

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Employee Rating

I was treated with respect and professionally!! All terms were explained completely and every effort was taken to give me the best deal possible. The negotiations went very well thanks to Mr. Chan's More

by Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shah Pourmand

Dec 28, 2018

Toyota Marin responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 19, 2018

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Employee Rating

Love Marin Toyota I love this dealership. The Marin Toyota dealership has the best prices in NorCal .... I know as I have done the research. The staff here are profes More

by JAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 26, 2018

Toyota Marin responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 18, 2018

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Employee Rating

Getting a car has never been easy The environment is calm, engaging and professional. John Chan was very knowledgeable about the vehicles, mileage, gauges and switches. Every rebate an More

by Drilly1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 20, 2018

Toyota Marin responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 11, 2018

Dealership Rating
Employee Rating

Efficient and Friendly John Chan honored my request to provide the initial quote by email, and got to a fair price quickly. They walked me through the paperwork efficiently More

by Tfranklin
Recommend Dealer
Yes

Other Employees Tagged: Jordan Seet

Dec 14, 2018

Toyota Marin responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Diana Kennedy - General Manager - 415.257.4343