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Toyota Marin

4.9

1,227 Lifetime Reviews

445 Francisco Boulevard East, San Rafael, California 94901
Call (415) 578-7241

Toyota Marin Employees

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Kalvin Carr, New Car Sales, Toyota Marin

Kalvin Carr

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tu Nguyen, Used Car Sales , Toyota Marin

Tu Nguyen

Used Car Sales
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Tenido , Direct Sales Manager, Toyota Marin

George Tenido

Direct Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Colt Davis, Used Car Direct Sales, Toyota Marin

Colt Davis

Used Car Direct Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John  Chan, Direct sales manager , Toyota Marin

John Chan

Direct sales manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Selvin Gomez, New Car Sales, Toyota Marin

Selvin Gomez

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Martin Sumayan, Used Car Sales, Toyota Marin

Martin Sumayan

Used Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lee  Jones, Direct Sales Manager, Toyota Marin

Lee Jones

Direct Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Victor Diaz, New Car Sales, Toyota Marin

Victor Diaz

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erick Campos, Sales Manager , Toyota Marin

Erick Campos

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Moore, Used Car Direct Sales, Toyota Marin

Brian Moore

Used Car Direct Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tyler Toler, New Car Sales, Toyota Marin

Tyler Toler

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shah Pourmand, New Car Sales, Toyota Marin

Shah Pourmand

New Car Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Talia Bazan, Sales Consultant , Toyota Marin

Talia Bazan

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rodger Eva, Sales Manager, Toyota Marin

Rodger Eva

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roman Feygelman, Direct Sales Manager, Toyota Marin

Roman Feygelman

Direct Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Becker, Sales Manager, Toyota Marin

Michael Becker

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alvaro Angel, Sales , Toyota Marin

Alvaro Angel

Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg  Weiss, Used Car Direct Sales, Toyota Marin

Greg Weiss

Used Car Direct Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Keith Ural, Direct Sales Manager, Toyota Marin

Keith Ural

Direct Sales Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cathie Badger, Finance Manager, Toyota Marin

Cathie Badger

Finance Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Arth Parciso, Sales Associate , Toyota Marin

Arth Parciso

Sales Associate
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ren Briones, Used Car Sales Manager, Toyota Marin

Ren Briones

Used Car Sales Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel  Medina, Finance Manager, Toyota Marin

Daniel Medina

Finance Manager
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Huy Phan, TCUV Sales Manager, Toyota Marin

Huy Phan

TCUV Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Charlie Chappele, Used Car Sales, Toyota Marin

Charlie Chappele

Used Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Christopher Arnold, Insurance Agent, Toyota Marin

Christopher Arnold

Insurance Agent
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Diana  Kennedy, General Manager, Toyota Marin

Diana Kennedy

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Anthony  Lockett, Merchandising Assistant, Toyota Marin

Anthony Lockett

Merchandising Assistant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
JP Singh, Parts Specialist, Toyota Marin

JP Singh

Parts Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kevin Zabel, Parts Specialist, Toyota Marin

Kevin Zabel

Parts Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Iris Vazquez, Direct Sales Manager, Toyota Marin

Iris Vazquez

Direct Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jesse Ochoa, Used Car Sales (TRAINEE), Toyota Marin

Jesse Ochoa

Used Car Sales (TRAINEE)
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ron Crouch, Parts Specialist, Toyota Marin

Ron Crouch

Parts Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Angel  Ochoa, New Car Sales, Toyota Marin

Angel Ochoa

New Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dominic Mancina, Service Director, Toyota Marin

Dominic Mancina

Service Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Alex Amadi, Sales Manager, Toyota Marin

Alex Amadi

Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Daniel Posner, Insurance Agent, Toyota Marin

Daniel Posner

Insurance Agent
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Eric Truong, New Car General Sales Manager, Toyota Marin

Eric Truong

New Car General Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ernesto Lopez, Insurance Agent, Toyota Marin

Ernesto Lopez

Insurance Agent
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jason  Towns , Service Advisor , Toyota Marin

Jason Towns

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Michael  Copley, New Car Sales, Toyota Marin

Michael Copley

New Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Miguel Santiago, Used Car General Sales Manager, Toyota Marin

Miguel Santiago

Used Car General Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Oscar Jimenez , Service Manager, Toyota Marin

Oscar Jimenez

Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Russell Grassi, Sales , Toyota Marin

Russell Grassi

Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Sam Yates, Direct Sales Manager, Toyota Marin

Sam Yates

Direct Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Senid Grabic, New Car Sales, Toyota Marin

Senid Grabic

New Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Steve Vann, Vehicle Acquisitions and Upgrade Manager, Toyota Marin

Steve Vann

Vehicle Acquisitions and Upgrade Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Tony Chang, Direct Sales , Toyota Marin

Tony Chang

Direct Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ty  Clark, Insurance Director, Toyota Marin

Ty Clark

Insurance Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Victor Escamilla, Parts Specialist, Toyota Marin

Victor Escamilla

Parts Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Abby  Campos, Cashier/Reception, Toyota Marin

Abby Campos

Cashier/Reception
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Andres  Canales, Front Counter, Toyota Marin

Andres Canales

Front Counter
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Anna  Martinez, Cashier/Reception, Toyota Marin

Anna Martinez

Cashier/Reception
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Beth  Thompson, Contract Clerk, Toyota Marin

Beth Thompson

Contract Clerk
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Billie Jo Hoyt, Contracts/Dealer trades Paperwork, Toyota Marin

Billie Jo Hoyt

Contracts/Dealer trades Paperwork
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Chris  Howry, Shipping and Receiving, Toyota Marin

Chris Howry

Shipping and Receiving
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Christina Markus, Payroll, Toyota Marin

Christina Markus

Payroll
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Conor  Houghton, New Car Sales (TRAINEE), Toyota Marin

Conor Houghton

New Car Sales (TRAINEE)
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dan Childers, Detail Asst Manager, Toyota Marin

Dan Childers

Detail Asst Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
David Jacobs, Service Advisor, Toyota Marin

David Jacobs

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Debra Lewis, Cashier/Reception, Toyota Marin

Debra Lewis

Cashier/Reception
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Erwin Mulimbayab, Service Advisor, Toyota Marin

Erwin Mulimbayab

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Forest  Creasey, Service Advisor, Toyota Marin

Forest Creasey

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jeffrey  Vasquez, Greeter, Toyota Marin

Jeffrey Vasquez

Greeter
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jennifer  Marcum, Business Office Manager, Toyota Marin

Jennifer Marcum

Business Office Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jerros Scott, Shop Dispatcher, Toyota Marin

Jerros Scott

Shop Dispatcher
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jim Hughes, New Car Direct Sales Director, Toyota Marin

Jim Hughes

New Car Direct Sales Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Joe  Saunders, New Car Sales (TRAINEE), Toyota Marin

Joe Saunders

New Car Sales (TRAINEE)
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jordan  Seet, Used Car Buyer, Toyota Marin

Jordan Seet

Used Car Buyer
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jorge Cervantes, Detail Manager, Toyota Marin

Jorge Cervantes

Detail Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jose Villasenor, Service Advisor, Toyota Marin

Jose Villasenor

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Karla Urrutia, Accounts Payable, Toyota Marin

Karla Urrutia

Accounts Payable
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kham Pilavanh, Service Advisor, Toyota Marin

Kham Pilavanh

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Lindsay Alvarez, Front Counter, Toyota Marin

Lindsay Alvarez

Front Counter
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Maria  Domingo, Used Car Assistant, Toyota Marin

Maria Domingo

Used Car Assistant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mario Flores, Lot Manager, Toyota Marin

Mario Flores

Lot Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mark  Moody, TRAC Assistant, Toyota Marin

Mark Moody

TRAC Assistant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mia  Stewart, Tom's/Adam's Assistant, Toyota Marin

Mia Stewart

Tom's/Adam's Assistant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mike  Rowan, New Car Sales (TRAINEE), Toyota Marin

Mike Rowan

New Car Sales (TRAINEE)
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Nick  Kulberg, Direct Sales , Toyota Marin

Nick Kulberg

Direct Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Olivia Cardona, Cashier/Reception Supervisor , Toyota Marin

Olivia Cardona

Cashier/Reception Supervisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Oscar  Perez, Used Car Sales, Toyota Marin

Oscar Perez

Used Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Oscar  Seatrunk, Reconditioning Assistant, Toyota Marin

Oscar Seatrunk

Reconditioning Assistant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Paul Remollino , Service Manager, Toyota Marin

Paul Remollino

Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Paul Young, Service Advisor, Toyota Marin

Paul Young

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Paul Najafpour, Used Car Buyer, Toyota Marin

Paul Najafpour

Used Car Buyer
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Rye O'Connor, Front Counter, Toyota Marin

Rye O'Connor

Front Counter
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Shane Garvey, Service Advisor, Toyota Marin

Shane Garvey

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Shaoling Lee, Service Dept Admin Asst - Shuttle Coordinator, Toyota Marin

Shaoling Lee

Service Dept Admin Asst - Shuttle Coordinator
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Susan Barrientos, Insurance Customer Service, Toyota Marin

Susan Barrientos

Insurance Customer Service
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Tiffany Jamerson, TRAC Coordinator, Toyota Marin

Tiffany Jamerson

TRAC Coordinator
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Tot Hoang, Service Advisor, Toyota Marin

Tot Hoang

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Vince Linzie, Lot Manager, Toyota Marin

Vince Linzie

Lot Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Xiomara Fuentes, Service Advisor, Toyota Marin

Xiomara Fuentes

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.