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John Cherry
John Cherry at Phillips Chrysler Jeep Dodge Ram

John Cherry | Page 7

General Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.4
113 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

4.4

113 Reviews

Write a Review

113 Reviews of John Cherry

December 14, 2022

Dealership Rating
Employee Rating

Thievery! The WORST EXPERIENCE I’VE HAD IN YEARS! The ignition switch turned into a new starter, then into a new alternator and battery then into MY ENGINE BA More

by rohair1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 15, 2022

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

Dec 16, 2022

rohair1 responded

Way too many "coincidences." From ignition key lock, to new starter, to replacing my (warranted battery), to a new alternator, and then the EXTREMELY rough running engine. No way! I've had seventy decades of "coincidences", and that's just too many at one time. You over-did it, with the rough running engine-without any explanation. Someone forgot that I DROVE that jeep to your dealership, and it wasn't running anything NEAR AS BAD as when I picked it up. rohair1@hotmail.com

Dec 17, 2022

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

December 13, 2022

Dealership Rating
Employee Rating

They were amazing, done quickly and very professional. Jim was very knowledgeable and good. Returned calls and very helpful More

by ttundis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Will

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Dec 13, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2022

Dealership Rating
Employee Rating

What a great experience. They are very good and it was a pleasure to work with Jim More

by ttundis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

November 16, 2022

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Employee Rating

The service department always goes above and beyond for my needs they even take care of me when I don’t have a appointment scheduled More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Dale Coleman, Jon Novak , Lou Deleo, Dennis Ross, Don Wulff

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Nov 16, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Jim, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 11, 2022

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Employee Rating

Great estimate and great turnaround on the tire service! The service writer kept me informed the whole time. More

by vargiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

November 09, 2022

Dealership Rating
Employee Rating

Did what they said they would do didn’t jerk me around on this issue More

by BOULAYTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , Lou Deleo, Jon Gonyer

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Nov 09, 2022

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 05, 2022

Dealership Rating
Employee Rating

This is by far the Very Best Dealership I have ever worked with!! Derek is my service advisor, He is the smartest advisor that I have ever worked with. Best part is that he is always super fair with me More

by winter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts , John Keefe, Derek in Service

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Nov 06, 2022

Phillips Chrysler Jeep Dodge Ram responded

We are very happy Derek provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 14, 2022

Dealership Rating
Employee Rating

Service personnel, parts department, technicians, and sales staff were all professional and went above and beyond what they were expected to do for me. Will gladly come back for service and sales! More

by Kennethg089
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Dale Coleman , Don Wulff

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Oct 17, 2022

Phillips Chrysler Jeep Dodge Ram responded

Kenneth, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 12, 2022

Dealership Rating
Employee Rating

service was exceptional, from helping to get jeep towed to dealership, until it was ready to be picked up. was kept informed of the problems and the progress they were making on repairs several times dail More

by psmallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 13, 2022

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2022

Dealership Rating
Employee Rating

Awesome teamwork. Dealership that actually cares. Thanks, Phillips. I will see you on my next visit. More

by Joedavis535
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

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Oct 06, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

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