John Collins | Page 2

Very nasty guy with a nasty attitude never ever going to BMW of Tenafly, not helpful at all kept Telling me go back to park ave of bmw since you go there or go where your friends work BMW of Tenafly, not helpful at all kept Telling me go back to park ave of bmw since you go there or go where your friends work More

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“ I’ve been going to BMW of Tenafly for years for all my cars needs. During these hard times Jon really showed the true colors of BMW.When my car needed service it was picked up from my house(contactless of cars needs. During these hard times Jon really showed the true colors of BMW.When my car needed service it was picked up from my house(contactless of course!).To my surprise the car was returned right back in its spot only a few hours later fully washed and repaired.Thank you Jon and the BMW TENAFLY family for making this such a seamless process for me!. More

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Stellar customer service and vehicles there were a few things that we needed to add to the vehicle a few days later in the service department. 1st of all the courtesy vehicle they gave us there were a few things that we needed to add to the vehicle a few days later in the service department. 1st of all the courtesy vehicle they gave us was top of the line and we enjoyed it. Then when we came to pick up ours we dealt with Jon Collins. He seriously took customer service to a whole new level. He was so accommodating with all our needs and made sure that the vehicle turned out to be everything we wanted. He is by far the reason why we would go back to BMW instead of a third party for all of our servicing needs. The team there made us feel like they were not just trying to make a sale but they really wanted us to get the most out of the deal. More

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Best service ever We highly recommend this dealer for any kind of service you are asking. They are helpful, very efficient and offer you their best service. Arletta We highly recommend this dealer for any kind of service you are asking. They are helpful, very efficient and offer you their best service. Arletta was extremely helpful and patient. She guided us through the process with dedication. Thank you. We can't be more thankful! More

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Great service Angelo was an amazing sales rep!! He helped me trade in my vechcle for a new one . He answers all my questions and made my trade in very smooth. He wa Angelo was an amazing sales rep!! He helped me trade in my vechcle for a new one . He answers all my questions and made my trade in very smooth. He was friendly and professional. This is my second visit to bmw of tenafly and it’s always a great one . John was also amazing . He showed me all the features of my new vechicle and walked through everything step by step . Thanks guys for an amazing experience More

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I Purchased three cars from Roland and he's the best ALWAYS A GREAT EXPERIENCE WITH ROLAND AND I TOOK FRIENDS AND FAMILY OVER TO PURCHASE CARS FROM , MY SERVICE GUY IS JOHN COLLINS AND HE'S THE BEST, TOO ALWAYS A GREAT EXPERIENCE WITH ROLAND AND I TOOK FRIENDS AND FAMILY OVER TO PURCHASE CARS FROM , MY SERVICE GUY IS JOHN COLLINS AND HE'S THE BEST, TOOK ALL MY CARS TO SERVICE AND BROUGHT IT BACK WITHOUT A SCRATCH. More

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Great experience We have just purchased our 4th BMW from Roland. He is exceptional to work with! He always goes out of his way to find exactly what we are looking for! We have just purchased our 4th BMW from Roland. He is exceptional to work with! He always goes out of his way to find exactly what we are looking for! We have recommended him to many friends as we find him very trustworthy! He is a gentleman!!! I would also like to recognize Jon Collins my service advisor who also is a gentleman! He always keeps me up to date on the service being done to my car, and always has it ready as promised. It always comes back cleaner than when i dropped it off! These guys make you feel like family, I will always go back for my next car and would recommend this dealership to anyone looking for that perfect BMW!!! More

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Great Service I've been working with John Collins over the years to get my vehicles serviced and I would like to give him recognition for being an outstanding repre I've been working with John Collins over the years to get my vehicles serviced and I would like to give him recognition for being an outstanding representative at the BMW Tenafly Service Center. I work in New York (long hours at times) and every time my vehicle needs service he sees to it that I have a loaner vehicle and is always able to be flexible so I'm not being inconvenienced in any way. He is also on top of all my vehicle service needs and makes certain my vehicle is maintained well. John keeps me in the loop with any new vehicles or lease offers that he thinks I or anyone I know may be interested in and is always going above and beyond to make certain I'm satisfied. Most of all, he has great energy, is patient with me and is always a pleasure to work with. He makes the process of having to get your car serviced a pleasant experience always. More

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JON COLLINS TO THE RESCUE I came in today since I had a weird odor coming from the vents when I have the heat/AC on. At first I went to Park Ave BMW but they would not fix the I came in today since I had a weird odor coming from the vents when I have the heat/AC on. At first I went to Park Ave BMW but they would not fix the issue under warranty. My car only has 12,100 miles on it, so I didn't think that would be an issue. The complimentary maintenance did not cover the fix either since it was not due yet. So I called BMW of Tenafly. Kristen answered the phone and took some information from me and told me to bring it in and have it taken care of. She scheduled me with Jon and he took care of the odor immediately! I didn't know BMW of Tenafly was there. I don't see much advertisement from the dealership, but I will be back next time my car needs service. More

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My experience with the service and sales department at My experience with the service and sales department at BMW of Tenalfy has been great. They have a terrific staff that is willing to go the extra mile My experience with the service and sales department at BMW of Tenalfy has been great. They have a terrific staff that is willing to go the extra mile to make sure every customer is satisfied. I would definitely recommend this dealership to anyone. More

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