John Colon | Page 2

UPDATED: in response to management, your employee called and let me know you DO have the vehicle. Another salesperson was trying to steal her sale, and attempted to direct me to a different car. This happen and let me know you DO have the vehicle. Another salesperson was trying to steal her sale, and attempted to direct me to a different car. This happens so often your employees apparently feel the need to hide keys from one another, which is the most absurdly unprofessional environment I've ever encountered as a customer. I absolutely have copied and pasted this review to all outlets I could find, so that no buyer has to waste their time with your unethical business. This is evidence of how absolutely infuriating my experience has been and a point of caution to potential customers. Than you for calling attention to it. As many other reviewers have noted, this dealership is known for the bait and switch. I'm a Z-plan (corporate retiree) discount buyer, so I receive no-haggle best pricing. They had a vehicle with the options we wanted, so I called to get the price. After refusing to email or call me with the price, as most dealers will do, I decided to make the 45 minute drive to go get the price in person. I called before leaving. After waiting around for 15 minutes they attempt to walk me to the parking lot to look at other vehicles because the car had sold. If they offered any value at all - like bothering to go ahead and look up how long it would take them to order the vehicle I want - I might not be writing this review. This is the type of dealer that seethes dishonesty in every interaction and drives people away from the Ford brand. Huge liability for the company, and I hope they'll quickly kill off these dinosaur remnants of pre transparent price and availability car buying. More

Helpful 4

Report | Print

Omar Did a nice job explaining my new 2020 escape .My Omar Did a nice job explaining my new 2020 escape .My overall experience at golf mill was good i would recommend golf mill Ford Chris Omar Did a nice job explaining my new 2020 escape .My overall experience at golf mill was good i would recommend golf mill Ford Chris More

Helpful 0

Report | Print

I bought a great car. 2020 Ford Escape Hybrid. A GOOD MPG and nice form. Also I met good and kindly dealer (Erik. Mendoza) in Golf Mill Ford. Thank you for helping me. Mr. Erik and nice form. Also I met good and kindly dealer (Erik. Mendoza) in Golf Mill Ford. Thank you for helping me. Mr. Erik More

Helpful 0

Report | Print

They help My wife and I greatly and found us a car that was in our range that was worth the wait the service was extremely excellent and all the employees where nice and very helpful was in our range that was worth the wait the service was extremely excellent and all the employees where nice and very helpful More

Helpful 1

Report | Print

over priced and RUDE very busy doesn't want to help overpriced trucks doesn't want to work with you .do your homework before going there their price was 3k more then compe very busy doesn't want to help overpriced trucks doesn't want to work with you .do your homework before going there their price was 3k more then competitors talks down to you and RudE More

Helpful 6

Report | Print

Beautiful dealersip, friendly people It is a beautiful dealership. Everyone is friendly. There is a big inventory to chose from. This is the second car that I have bought from them. It is a beautiful dealership. Everyone is friendly. There is a big inventory to chose from. This is the second car that I have bought from them. More

Helpful 1

Report | Print

Excellent Buying Experience. The entire buying experience at Golf Mill Ford was excellent. From the initial request online to the delivery of the F-150 Raptor. Patryk was excell The entire buying experience at Golf Mill Ford was excellent. From the initial request online to the delivery of the F-150 Raptor. Patryk was excellent in walking me through the buying process. Cannot provide enough stars on the level of excellent customer service by sales, Management, and Finance. Thank you to Patryk, John, Frank, and Jon. Mark More

Helpful 0

Report | Print

They were very professional and made it easy A nice place to buy a car. The staff was very courteous and knowledgeable. Danilo was very easy to work with and made the whole process very easy. A nice place to buy a car. The staff was very courteous and knowledgeable. Danilo was very easy to work with and made the whole process very easy. I will be back! More

Helpful 0

Report | Print

Wonderful service despite how busy it was for end of year sales, the manager and dealers offered best prices. Definitely worth 5-star however cashier made rude comment when presented my down payment. Despite sales, the manager and dealers offered best prices. Definitely worth 5-star however cashier made rude comment when presented my down payment. Despite this Golf Mill Ford is wonderful and caring dealerships towards its customers. More

Helpful 0

Report | Print

2020 Ford Edge SEL AWD purchase Polite, helpful, well-informed and timely. They took the time to answer all of my questions. I did not feel pressured or hurried during the process. Polite, helpful, well-informed and timely. They took the time to answer all of my questions. I did not feel pressured or hurried during the process. More

Helpful 0

Report | Print