John Cushman

HORRIBLE AND DECEITFUL! !!! I brought my vehicle there for service which was a nightmare in itself. While my truck was there it was tightly parked outside for a couple of w !!! I brought my vehicle there for service which was a nightmare in itself. While my truck was there it was tightly parked outside for a couple of weeks. When I recieved my truck back, it had two scratches towards the rear, I had scratches in my tint and the doors panels were not secured at all and just hung on the door. One of the rear scratches was very deep and I expressed my disappointment with the service crew (who were helpful to a point). Management now... at this dump is abhorrent. They have a phone recording about how this is a family dealership blah blah blah... I would look for another dealership to purchase a vehicle from. If you have a problem, good luck with these lying, dishonest "family oriented" idiots. I have an extended warranty through a private company and these customer service jokesters could care less about my vehicle. Do yourself a favor and STAY AWAY!!! They will fake smile you to death and lie in your face. More

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Worked with Brian Jenkins in the purchase of this vehicle. He was most helpful in this sale. He fully demonstrated the auto and secured a great deal on the purchase price. Brian is well worth your co vehicle. He was most helpful in this sale. He fully demonstrated the auto and secured a great deal on the purchase price. Brian is well worth your consideration if you're looking to buy an auto from Douglas JCDR. Sandy & Bill More

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To say this dealership is poor would be a disservice to poor dealerships. Their tiny service department is trying to service the thousands of snowbirds and permanent residents. Trying to get an appointment poor dealerships. Their tiny service department is trying to service the thousands of snowbirds and permanent residents. Trying to get an appointment is next to impossible, try at least three months out. Most times when you call you will be hung up on the first time before the operator comes on to try to direct your call. When you finally speak to one of the service people you are met with a surly if not down right angry sounding person. Lastly we get to fixing the car, if you are supposed to get it back today you really must plan on at least two days more, at least. If it wasn't for the fact that every computer readout of a problem is impossible for a different mechanic to read I would take my vehicle to Firestone but they would have to pay a 1500 fee to be able to read my vehicle's computer, I am held hostage by Dodge. I am so dissatisfied with them. More

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Maricela, was fantastic and it was a great buying experience!! She took the time to explain all the options on our new vehicle and just made the experience so comfortable and enjoyable!! You should b experience!! She took the time to explain all the options on our new vehicle and just made the experience so comfortable and enjoyable!! You should be proud to have such a fine sales woman representing your company! More

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Shady business practices. DO NOT GO HERE! They will scam you got as much money as they can. Do yourself a favor and go to ANY dealership except this one!! DO NOT GO HERE! They will scam you got as much money as they can. Do yourself a favor and go to ANY dealership except this one!! More

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Paul was my salesman, he was patient with me while I researched several vehicles. He found additional options for me and was honest and trustworthy through the process. Great experience!! Mike Nolan researched several vehicles. He found additional options for me and was honest and trustworthy through the process. Great experience!! Mike Nolan More

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Again my family has purchased a vehicle from Douglas Jeep in Venice. Always our go to dealership. From my company vehicles to my childrens. My children are grown now and have purchased new vehicles this year in Venice. Always our go to dealership. From my company vehicles to my childrens. My children are grown now and have purchased new vehicles this year already, it has become multigenerational. We have had, my business, personal, children's, wives and ex wives purchasing vehicles from there for 15 years. Although each has there favorite salesman, I have my own Paul. He kept tabs on the flow of vehicles to find the best match for my youngest daughter, which I purchased on August 20th 2022 that is more than above and beyond. He knows what Im looking for and keeps it in mind as the stock replenishes. This time it took 2 weeks to find the right fit. That right there proves he is not about production numbers as much as actually helping his customer. There service repair and detail is unmatched. John the heads that dept. cannot be matched. There has never been anything that he can't make right for his customers at least from my personal experience. Top notch detailing and tinting provided by Chad in that dept. is so intuitive about his customers my tint was done on pickup without even asking. This site needs a 7th star in my opinion. As a small business owner in Venice I expect to be treated as well as I treat my own customers. Never been failed. Regards More

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Purchased 3 Jeeps from them over time and they’re great! This time, we had Barry Joubert, and he worked with us to help me get into the perfect Jeep. He was knowledgeable and didn’t try to sell me on anythi This time, we had Barry Joubert, and he worked with us to help me get into the perfect Jeep. He was knowledgeable and didn’t try to sell me on anything that wasn’t in my range or interest. Matt in finance word really hard to get us great financing each time. Will definitely be buying our Jeeps and trucks from them! More

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I love the service they are extremely helpful and don’t push you into buying they made my first car experience easy and memorable it was such a pleasure working with Paul k. push you into buying they made my first car experience easy and memorable it was such a pleasure working with Paul k. More

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Ed Scott was Great and Easy to work with for my recent Purchase. Would recommend Douglas Jeep highly Purchase. Would recommend Douglas Jeep highly More

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