Travis Cowart

Have worked with this dealership for many years. Just bought a new car for my wife the weekend before Christmas and got an exceptional deal. Zack, my salesman is one of the best they have, however, Just bought a new car for my wife the weekend before Christmas and got an exceptional deal. Zack, my salesman is one of the best they have, however, the other sales people there are just as good. I have bought over seven cars from them and eight or nine of my friends have bought there as well. So if you’re looking for someplace where you can go and make a deal, you can still get one here! More

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HORRIBLE AND DECEITFUL! !!! I brought my vehicle there for service which was a nightmare in itself. While my truck was there it was tightly parked outside for a couple of w !!! I brought my vehicle there for service which was a nightmare in itself. While my truck was there it was tightly parked outside for a couple of weeks. When I recieved my truck back, it had two scratches towards the rear, I had scratches in my tint and the doors panels were not secured at all and just hung on the door. One of the rear scratches was very deep and I expressed my disappointment with the service crew (who were helpful to a point). Management now... at this dump is abhorrent. They have a phone recording about how this is a family dealership blah blah blah... I would look for another dealership to purchase a vehicle from. If you have a problem, good luck with these lying, dishonest "family oriented" idiots. I have an extended warranty through a private company and these customer service jokesters could care less about my vehicle. Do yourself a favor and STAY AWAY!!! They will fake smile you to death and lie in your face. More

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Zach Smith was a great guy to work with! No nonsense! I would would recommend him to anyone. No nonsense! I would would recommend him to anyone. More

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Great customer service. I have nothing more to say. Don't make a word minimum please I have nothing more to say. Don't make a word minimum please More

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These guys and ladies are the BEST!! Whether it's my old '98 Honda accord or my Jeep GC, these guys do the job RIGHT the FIRST TIME!! Excellent service for an affordable, reasonable, competitive price along '98 Honda accord or my Jeep GC, these guys do the job RIGHT the FIRST TIME!! Excellent service for an affordable, reasonable, competitive price along with a wonderful staff!! Don and John in service rock, that's why we have been their loyal customers for more than a decade and will continue to be!! Thank you for a job well done!! More

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My car decided to have cascading, serious issues that made it unaffordable to fix vs. the amount I owed. Last minute, Douglas sent Mike Conlow to pick me up (as my car was in the shop) and he and Stacey made it unaffordable to fix vs. the amount I owed. Last minute, Douglas sent Mike Conlow to pick me up (as my car was in the shop) and he and Stacey in Finance were able to get me into a 7 year newer vehicle at the price I needed! Thank you for the amazing customer service and caring to make sure I had a great suv that I can afford and know we will be safe driving for years to come! We are glad to be loyal customers!!!!! More

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I’ve been a customer at Douglas Jeep for 20 years. I’ve I’ve been a customer at Douglas Jeep for 20 years. I’ve bought many vehicles here. Paul Kavlich my salesman was exceptional, professional.and mo I’ve been a customer at Douglas Jeep for 20 years. I’ve bought many vehicles here. Paul Kavlich my salesman was exceptional, professional.and most of all a lot of fun . This is the best car experience I’ve ever had. I recommend anyone coming in and asking for Paul. More

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What all dealerships should aspire to be! Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40 Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40. A very close friend is the finance manager at another great dealership in Atlanta, Ga. So I am intimately familiar with car buying, and we'll informed on both sides of the process. Douglas Jeep was flawless from the start. David Barth gave me room to roam before greeting me, was not the least bit over aggressive, and at the same time right there with answers and assistance for everything I could come up with. As for negotiating purchase price, again A+. As everyone should, I looked for any possible discount. Let them know I was a veteran from first gulf war. Although a veteran, my service didn't meet the criteria for the discount. Instead of simply being told it couldn't effect price, I received a sincere thank you for my service from both the manager Todd, and my salesman. Class all the way. With very minimal back and forth we quickly reached my educated target figure, which surprised me. Due to finding the right car at the right price a couple weeks before I was really ready, I thought I'd still lose out. Nope! They held the Jeep I wanted with a very fair deposit. Of course my guard was up figuring that they would try to make up for it on the finance side. Again I was pleasantly surprised. My initial payment quoted was higher than I knew my credit should qualify for, so I gave them my fair target #. Tim in finance hit it right on the money first time. Than went above and beyond when I showed interest in a possible extended warranty and got my interest rate reduced further with the bank making it too good of a deal to pass up. Sorry so long a review, but it was as good a car buying experience as you could hope for. It deserved the full report. Update : I just bought my 5th vehicle from Douglas DCJ. I have to say, this dealership is a model of what all dealerships should be. From the personal thanks from Greg the owner, to David Barth (favorite salesman ever) Dave in finance and John Groupe in detail (best team in Fl) I could not be happier with my experience. Highly recommended!! More

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Great follow up service on all vehicles! Service personnel are very knowledgeable! Recently had an issue with our Jeep Wrangler that did not resolve with the normal service interventions. Pet Service personnel are very knowledgeable! Recently had an issue with our Jeep Wrangler that did not resolve with the normal service interventions. Pete was dedicated to finding and resolving the problem in a timely manner. We love our Jeep Wrangler and we love Douglas Jeep in Venice, Fl. Thank You Pete for all your hard work! More

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Best in Sales and Service I recently sent my neighbors in to see Pete Mcivers To by there next car and they bought a New Jeep Cherokee. And I was in to have my Jeep Grand Cher I recently sent my neighbors in to see Pete Mcivers To by there next car and they bought a New Jeep Cherokee. And I was in to have my Jeep Grand Cherokee SUMMIT in for service and it is so nice that Travis Cowart, Don Glen and Bob Hines Always remember my name it feels like home or family when your are at Douglas JEEP. The customer service at this dealership is spot on. I will always by my vehicles from them. Well worth the drive from where ever you live. More

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