John Cusumano

The professional handling was outstanding. John knowledge was very valuable in understanding what the problem was on my vehicle. His advice was excellent. Great customer service. John knowledge was very valuable in understanding what the problem was on my vehicle. His advice was excellent. Great customer service. More

by RSINGH1823 Verified Customer Verified Customer

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All employees are friendly and professional, except the dealership couldn’t fix my Bluetooth connection problem . dealership couldn’t fix my Bluetooth connection problem . More

by mtonimerendino Verified Customer Verified Customer

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I brought my car in for routine service. They were efficient and serviced my car in a timely manner. They were efficient and serviced my car in a timely manner. More

by RMHICKSON Verified Customer Verified Customer

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John got back to me when he promised to, Unfortunately the issue is still not resolved but not his fault. the issue is still not resolved but not his fault. More

by rpr1219 Verified Customer Verified Customer

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The staff is courteous and helpful. The primary concern is the lengthy wait time for appointments, which can take several weeks. Although they repaired the tire sensor promptly, it appe The primary concern is the lengthy wait time for appointments, which can take several weeks. Although they repaired the tire sensor promptly, it appears that it may require further repairs. More

by Elvis Verified Customer Verified Customer

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For this visit, I made the appointment with John Cusumano, who is always and consistently exceptional in every way. He performed the requested service (tire rotation), and even Joe (the mechanic), b Cusumano, who is always and consistently exceptional in every way. He performed the requested service (tire rotation), and even Joe (the mechanic), became involved as my car has some personal specialty items which benefitted from extra attention (John and Joe). The car was returned (washed, of course!) within an hour. I am at the dealer about 3-4 times per year (by choice) - Shai always maintains an excellent service department and is aware of everything going on within. He is 'hands on' and very accessible, if needed. I would be remiss if I didn't mention Anthony Mendoza, in the parts department. He, too, is accommodating and extremely knowledgeable about all things Cadillac, in my case, the XT5. He is always friendly, courteous, and helpful. The valet, Biyyan, I see each time I bring the XT5 in for service. He is personable, friendly, and shows a great deal of attention to my car. I am very appreciative for his capabilities in this regard. More

by LCLRRT Verified Customer Verified Customer

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I have been a customer for over 16 years and never been disappointed. Terrific customer service and the best product disappointed. Terrific customer service and the best product More

by TONYDEE8203 Verified Customer Verified Customer

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Excellent service and attention as usual. Service was a breeze. I would recommend Paul Conte service. Service was a breeze. I would recommend Paul Conte service. More

by richie529 Verified Customer Verified Customer

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Ryan was extremely great with resolving my car issue in a timely manner. He was very kind and kept me informed throughout the process. timely manner. He was very kind and kept me informed throughout the process. More

by suminah.mcfadden Verified Customer Verified Customer

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Service advisor John is great. Really carea and gives great service..Dealership always tries to help its customers. Really carea and gives great service..Dealership always tries to help its customers. More

by HOWIEWIG77 Verified Customer Verified Customer

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