Ryan Gimenez

The worst car I have ever had. I am awaiting a response on repurchasing the vehicle I am awaiting a response on repurchasing the vehicle More

by jonathan.imundo Verified Customer Verified Customer

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Ryan is always ready & happy to serve. Service has always been quick & I've been completely satisfied Service has always been quick & I've been completely satisfied More

by Kellz724 Verified Customer Verified Customer

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Service department is terribly run lead by the manager there. He is horrible and a liar. The staff are great and really try to help but he continuously has things in disarray there not organized and alway there. He is horrible and a liar. The staff are great and really try to help but he continuously has things in disarray there not organized and always a problem. Never have loaner cars and your car sits on their lot without being touched for days. Use a different Cadilac dealer who values your buisness. More

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I have been a customer of Conte Cadilllac since 2017. The service department is first class. Never had a problem. Ryan always takes excellent care of me and my Cadillac. The service department is first class. Never had a problem. Ryan always takes excellent care of me and my Cadillac. More

by gsilvis1013 Verified Customer Verified Customer

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Great place to have the repair done, Services Department is great and thoroughly explained the repair. is great and thoroughly explained the repair. More

by Mercuryn9 Verified Customer Verified Customer

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Ryan and the service team is the best. They are so polite efficient and knowledgeable They are so polite efficient and knowledgeable More

by rottentwin Verified Customer Verified Customer

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Love the staff there so nice and helpful . Service is always great car nice and clean . Great job! Service is always great car nice and clean . Great job! More

by marysolfl71 Verified Customer Verified Customer

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Excellent dealership with outstanding service. .always a smooth stress free experience every time. The staff is exceptional .always a smooth stress free experience every time. The staff is exceptional More

by ncpd143 Verified Customer Verified Customer

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I leased a 2025 XT5 in Januaray 2026 in Only 3 months tell me WHY it started making noise and moving slow I brought the car to the Service dept April 4th the service guy Ryan helped me and told me I need tell me WHY it started making noise and moving slow I brought the car to the Service dept April 4th the service guy Ryan helped me and told me I needed a New Transmission Valve that's Crazy so my question was how did they not see this before I was sold the car,the answer I got was that they couldn't detect this problem until it shows up on the Diagnostic system, Uexceptable. So I was sold a LEMON. After I was told it'll be out almost a month I expected to get a Loaner Car,well the response I got was there's NO loaner cars available so they got me a Lyfe to go home and told me as soon as one become available that I'll get one, Well it's been a week and that hasn't happened. I spoke to aJoe yesterday and he claim i can't get a loaner car til April 23rd weel that's Unexceptable. Especially when I told Ryan I was going to Virginia next weekend for a Funeral. I should be compenstated better than this for selling me a Lemon,they think since it's under Warranty that's enough. If I can't get a loaner car than I feel they should pay for my rental car that I would have to get to go to Virginia. I also feel like Paul Conte Cadillac should pay for my April car payment since I'm not going to have the car for this whole month. I'm a Very Disgusted Customer More

by eugenree Verified Customer Verified Customer

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My service representative was very knowledgeable and amiable. What I liked is that he gave me every option available. At other dealerships (specifically BMW) I feel as should hold on to my wallet becaus amiable. What I liked is that he gave me every option available. At other dealerships (specifically BMW) I feel as should hold on to my wallet because they are trying to always upsell. I don’t get that at Paul Conte. They have my trust More

by pk228j Verified Customer Verified Customer

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