John Cusumano
John Cusumano at Paul Conte Cadillac

John Cusumano

Cadillac Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
649 Reviews
4.8

649 Reviews

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649 Reviews of John Cusumano

November 06, 2025

Dealership Rating
Employee Rating

Excellent service and attention as usual. Service was a breeze. I would recommend Paul Conte service. More

by richie529
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

November 04, 2025

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Employee Rating

Ryan was extremely great with resolving my car issue in a timely manner. He was very kind and kept me informed throughout the process. More

by suminah.mcfadden
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

October 30, 2025

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Employee Rating

Service advisor John is great. Really carea and gives great service..Dealership always tries to help its customers. More

by HOWIEWIG77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 20, 2025

Dealership Rating
Employee Rating

Ryan is and has always been very courteous and helpful. He goes over and beyond in helping me and gives me advice in what my car needs. More

by ARACELIS7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

October 14, 2025

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Employee Rating

I would recommend This dealership to anyone who wants to buy a car, sales was good but service is outstanding More

by kbsandler61
Service Communication
Recommend Dealer
Yes

September 26, 2025

Dealership Rating
Employee Rating

Always very helpful and professional at all time. Very knowledgeable about your company in regards to swrvices More

by diva73ncp
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 13, 2025

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Employee Rating

John was helpful addressing my concerns involving the repair of my vehicle. He made sure I had a loaner vehicle for the duration of repairs More

by Barry K
Service Communication
Recommend Dealer
Yes

September 11, 2025

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Employee Rating

Everything was wonderful from start to finish! Customer service at its best, great experience as always! More

by MBUTTON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 24, 2025

Dealership Rating
Employee Rating

Sales Dept. was fine. Pat very nice. Second purchase here and Sam also excellent. Service Dept. another story. John is very nice, but rushed and seemed busy for More

by JMWOLFINGER1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pat McCabe, Timothy Hardway

Aug 29, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I am sorry you are having an issue. Can you please contact me? Shai Nadav Service Director 516.868.0530

August 24, 2025

Dealership Rating
Employee Rating

I always have a good experience with Paul Conte Cadillac, both Service and Sales. Service Rep Ryan is relatively "new" there and very good. I have also worked for years with Service Reps John and Danny. Al More

by howardbrecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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