John DePalma
John DePalma at Freehold Subaru

John DePalma | Page 19

Delivery Specialist

Freehold Subaru

299 South St
Freehold, NJ 07728

Contact Me
not yet
rated
247 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

not yet
rated

247 Reviews

Write a Review

247 Reviews of John DePalma

January 27, 2018

Dealership Rating
Employee Rating

The BEST CAR BUYING EXPERIENCE IN MY LIFE My husband and I have purchased many new cars in our lifetime and have NEVER had such a pleasant, informative, friendly experience! Eric Cenname and More

by Kathy O &Joe L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Teeter, David Poyner , Eric Cenname, Rob

Feb 09, 2018

Freehold Subaru responded

Kathy: Thank you for the resounding applause. I am very happy to hear that you found the entire buying process so pleasant and that the team exceeded your expectations. We pride ourselves in not pressuring our customers and believe that sharks are for the ocean, not in a business transaction. Please share your experience with your friends and family. I hope that you have many pleasurable trips in your new Subaru. Steven Boyce General Manager

January 24, 2018

Dealership Rating
Employee Rating

Great customer first experience Freehold Subaru is a nice place to shop a new car. They offer excellent service and a variety of cars and trucks. It is amazing that Subaru has a deli More

by Zhi2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2018

Freehold Subaru responded

I am happy to hear that you found the delivery and after-sale concierge meeting with John to be of value. John most definitely knows the workings of every Subaru model and takes great pride in sharing his knowledge with our customers. I hope that you enjoy your new Subaru and will tell your friends and family about Freehold Subaru. Steven Boyce General Manager

January 20, 2018

Dealership Rating
Employee Rating

THE BEST AS A PREVIOUS CAR SALESMAN, I AM AMAZED OF JOHN'S KNOWLEDGE AND PERFORMANCE IN GOING BUMPER TO BUMPER EXPLAINING THE CAR. .I WOULD NOT HESITATE SENDIN More

by ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Guzzo

Feb 09, 2018

Freehold Subaru responded

John: Coming from a former car salesman, your kind words are the highest praise. You're right, John has amazing knowledge of the Subaru product and likes nothing better than to share it with our customers. I hope that you enjoy your new vehicle and do send your friends and family our way! Steven Boyce General Manager

January 17, 2018

Dealership Rating
Employee Rating

Information about car John DePalma was informative about how my Subaru works. This is my 5th Subaru and I have always used the Freehold dealer. John did a great review an More

by Lisa 67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2018

Freehold Subaru responded

Lisa: Thank you for being such a loyal customer of Freehold Subaru . Five vehicles certainly proves the saying that once you own a Subaru, you'll be a Subaru owner for life. It is people like you who have helped us grow and become a Freehold institution! Thanks too for your kind words about John. He is a true asset to the Freehold Subaru family and has quickly become a customer favorite. Enjoy you're newest vehicle, I look forward to seeing you when it's time for number six! Steven Boyce General Manager

January 17, 2018

Dealership Rating
Employee Rating

Overall good experience. Personnel were courteous, pleasant and well informed. Except for the initial prep of the wrong car, I would have given a 5 star rating. John DePalma w More

by Marion Soltys
Recommend Dealer
Yes

Other Employees Tagged: Nick Anello , PJ Degrande

Feb 10, 2018

Freehold Subaru responded

Marion: Thank you for taking the time to let us know about your experience at Freehold Subaru. I apologize for the snafu in getting your new Impreza prepped for delivery and am happy that it did not overshadow your otherwise pleasant experience. John's vehicle overview is a customer favorite and I'm glad that you found it to be informative. Don't hesitate to contact him if any additional questions arise. Wishing you many happy miles in your new Impreza. Steven Boyce General Manager

Feb 09, 2018

Freehold Subaru responded

Marion: Thank you for taking the time to let us know about your experience at Freehold Subaru. I apologize for the snafu in getting your new Impreza prepped for delivery and am happy that it did not overshadow your otherwise pleasant experience. John's vehicle overview is a customer favorite and I'm glad that you found it to be informative. Don't hesitate to contact him if any additional questions arise. Wishing you many happy miles in your new Impreza. Steven Boyce General Manager

January 13, 2018

Dealership Rating
Employee Rating

👍🏼👌🏽 John DePalma was very informative and personable. He was very, very patient with me. You are fortunate to have him at your dealership, he certainly is More

by Weasie
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: PJ Degrande

Feb 10, 2018

Freehold Subaru responded

Thank you for your kind words about your experiences with PJ and John . PJ is a long time member of our sales team and makes it a point to go above and beyond for his customers. John's knowledge of the Subaru models and their inner workings is amazing and he takes great pleasure in sharing it with his customers. You are right, we are fortunate to have both of these professionals on the Freehold Subaru team. Thank you for recognizing them. Enjoy your new Subaru and please refer your friends and family to us. Steven Boyce General Manager

January 11, 2018

Dealership Rating
Employee Rating

Exellence My experience with John DePalma was not only very informative, but it was actually enjoyable. He covered all of the questions I had before I even More

by Sanford Ruden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Poyner , Ray Montgomery

Feb 12, 2018

Freehold Subaru responded

Sanford: I am happy to hear that you found your dealings with the Freehold Subaru team to be so pleasant. John has great knowledge of the inner workings of all the Subaru models and his ability to anticipate one's questions is uncanny. Enjoy your new Legacy and please refer your friends and family to us. Steven Boyce General Manager

January 08, 2018

Dealership Rating
Employee Rating

Great experience John gave us such an informative tutorial on our new car. Was patient and answered any questions we had. I would recommend it to anyone. More

by Mad2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ramos

Feb 13, 2018

Freehold Subaru responded

I am very happy to hear that you enjoyed John's post-sale vehicle overview. His knowledge of the Subaru brand is fantastic and the joy that he gets in sharing it with our customers is phenomenal. I hope that you are enjoying your new Subaru and have many happy miles in it. Steven Boyce General Manager

December 31, 2017

Dealership Rating
Employee Rating

This is one of the best car buying experience and enjoyable Everyone were professional, personable and made the car buying experience an enjoyable one. especially thank's to John for being so thorough in expla More

by Anh Lam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2018

Freehold Subaru responded

Thank you for your kind words about the Freehold Subaru team in general and John in particular. John takes great pride in educating our customers on the intricacies of their new vehicle and his attention to detail is amazing. It was our pleasure to make your buying experience such a positive one. Please recommend Freehold Subaru to your friends and family. Steven Boyce General Manager

December 31, 2017

Dealership Rating
Employee Rating

Outstanding I am a return customer to Freehold Subaru due to the outstanding experience I had while purchasing a new car. My salesman PJ, finance managers David More

by Eileen Venuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce, Nick Anello, David Poyner , Eric Cenname, PJ Degrande

Jan 31, 2018

Freehold Subaru responded

Eileen, Thank you for being a loyal Freehold Subaru customer, we truly appreciate your continued business. I'm happy to hear that the team you worked with made you experience such a pleasurable one! Steven Boyce General Manager

...
19
...

Dealership Inventory (342 Vehicles)

used 2016 Ram 1500 car, priced at $16,900
2016 Ram 1500
used
Black exterior
8-Speed Automatic
4WD
used 2017 Acura MDX car, priced at $13,900
2017 Acura MDX
used
Black exterior
9-Speed Automatic
AWD
used 2017 Lincoln Continental car, priced at $17,901
2017 Lincoln Continental
used
Red exterior
6-Speed Automatic with Select-Shift
FWD
used 2018 Mercedes-Benz CLA car, priced at $16,400
2018 Mercedes-Benz CLA
used
Black exterior
7-Speed Double-clutch
4MATIC®
used 2020 Kia Optima car, priced at $12,900
2020 Kia Optima
used
Gray exterior
6-Speed Automatic with Sportmatic
FWD
used 2020 Lexus RX car, priced at $28,900
2020 Lexus RX
used
Black exterior
8-Speed Automatic
AWD