John DePalma
John DePalma at Freehold Subaru
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John DePalma | Page 18

Delivery Specialist

Freehold Subaru

299 South St
Freehold, NJ 07728

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247 Reviews

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English English

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rated

247 Reviews

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247 Reviews of John DePalma

February 19, 2018

Dealership Rating
Employee Rating

"New Subaru Forester" John took care of all my queries in a jiffy. He let me know all the important information regarding the Subaru Forester’s features and buttons. John More

by mariek
Recommend Dealer
Yes
Mar 07, 2018

Freehold Subaru responded

Marie-Thank you for your glowing review of your Encore experience with John, I am very happy that you found it to be so beneficial. You are absolutely right, John does have superlative technical skills and is the consummate professional. I hope that you're enjoying your new Subaru! Steven Boyce General Manager

February 17, 2018

Dealership Rating
Employee Rating

Fantastic I had a fantastic experience from beginning to end. Freehold Subaru added so much joy to what could have been a stressful experience. Leasing here was More

by Jtblaise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2018

Freehold Subaru responded

You have certainly made my day with your incredible comments. We try to make the buying or leasing process easy and stress free and I'm happy that we succeeded and surpassed your expectations! I hope that you're enjoying your new Subaru and look forward to working with you again. Steven Boyce General Manager

February 15, 2018

Dealership Rating
Employee Rating

New Subaru Forester Excellent job with both the sale and the Encore visit. Steve was very nice and helpful during the sale. John was very nice and helpful during the Enco More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Ullrich

Mar 05, 2018

Freehold Subaru responded

Anna: Thank you for sharing your great experiences with John and Steve. Also, thank you so much for recommending us to your father-in-law -- I hope that you both are enjoying your new Subaru's! We look forward to working with you again and please recommend other friends and family members to us. Steven Boyce General Manager

February 14, 2018

Dealership Rating
Employee Rating

Educational & very Informative 1 hour meeting with John. We met with John this morning (Feb 14, 2018). John not only covered all the safety equipment in our 2018 Legacy but educated us in all the main featur More

by Kleberr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Guzzo

Mar 02, 2018

Freehold Subaru responded

Thank you for taking the time to let us know about your great experience with John and the delivery concierge service. John is pretty awesome and really does know the Subaru products in and out. I hope that you are enjoying your new vehicle. Steven Boyce, General Manager

February 09, 2018

Dealership Rating
Employee Rating

excellent John DePalma was patient, thorough, supportive, knowledgeable and everything else a good instructor should be and that's coming from a retired teacher More

by Lynne Anderson
Recommend Dealer
Yes
Feb 09, 2018

Freehold Subaru responded

Lynne: Thank you for the high praise of John and his teaching ability. John's knowledge of the Subaru product line is amazing and the pleasure that he takes in sharing it is even more so. Thanks too for the kudos to us for hiring him, Freehold Subaru is lucky to have him on our team. Enjoy your new vehicle and feel free to contact John with any additional questions that you may have...the only "silly" question is the one not asked. Steven Boyce General Manager

February 04, 2018

Dealership Rating
Employee Rating

Given personalized service from the entire Freehold team This dealership which is family owned not only works for the sale but after the sale. They want you to remain a life long satisfied client. They know More

by Mrbus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce, Amy Teeter, Kim Thomas, David Poyner , Ray Montgomery

Feb 08, 2018

Freehold Subaru responded

Thank you for your very kind words. You're absolutely right, one of our main goals is for our customers to be satisfied and be with us for years to come. Thank you for your business, I hope that you are enjoying your new Subaru. Steven Boyce General Manager

January 31, 2018

Dealership Rating
Employee Rating

Encore delivery session very informative! This is my first Subaru purchase,but won't be my last! Purchase process to the finance manager to the encore delivery session were the best I have co More

by john122
Recommend Dealer
Yes

Other Employees Tagged: Nick Anello

Feb 08, 2018

Freehold Subaru responded

John: Welcome to the Subaru family and thank you for the glowing comments. Our team takes pride in what they do and work very hard to make the buying or leasing process seamless and pleasurable - it sounds as though they've exceeded your expectations. I hope that you enjoy many happy miles in your first Subaru! Steven Boyce General Manager

January 30, 2018

Dealership Rating
Employee Rating

Outstanding sales and delivery service by Freehold Subaru The sales experience with manager Steve Boyce was excellent. Steve is straight-forward; reliable, and honest. He is a terrific representative of th More

by 1775E18th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 08, 2018

Freehold Subaru responded

Thank you for your very kind words about the entire team that you dealt with. Mike is a long tenured employee who prides himself on making the buying experience a pleasurable one. John is a relatively new member of the team and has quickly proven himself to be an invaluable resource to our customers. I hope that you will tell your friends and family about us and that you enjoy your new Outback. Steven Boyce General Manager

January 28, 2018

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Employee Rating

To learn the cars instrument panel John was very informative and willing to answer any questions. I have enjoyed leasing a Subaru for the past five years, the first two were Outbacks no More

by nancy e maver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 08, 2018

Freehold Subaru responded

Nancy: Thank you for being a repeat Subaru customer and for your very kind words about John DePalma. John knows the workings of every Subaru model and is the go-to guy for our customers and staff alike. I hope that you enjoy your new Forester as much as you did your Outbacks. Steven Boyce General Manager

January 27, 2018

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Employee Rating

John is your man John is very helpful. He is very patient in thorough in explaining all aspects of your new car. He has a ton of knowledge that he is more than willing More

by Jaclyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 08, 2018

Freehold Subaru responded

Jaclyn- Thank you for your glowing words about John. You are so right, he is your man! John's knowledge about the workings of all Subaru models is amazing and he loves sharing it with our customers. Don't hesitate to contact him if any questions pop up along the way. I hope that you enjoy your new Subaru! Steven Boyce General Manager

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