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John Douglas
John Douglas | Page 3
Service Manager
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
37 Reviews
37 Reviews of John Douglas
January 25, 2016
Above and beyond We had to have a quite expensive repair done to my Fusion. John and Sonia went above and beyond to help us get the price as low as possible. Excellent We had to have a quite expensive repair done to my Fusion. John and Sonia went above and beyond to help us get the price as low as possible. Excellent customer service and a fun attitude go far in my book! I bought my Fusion new at Bozard, have always had it serviced there and will buy my next vehicle from them! Thanks guys! Heather Harding More
by Hharding
Other Employees Tagged: Sonia
Helpful 
January 06, 2016
"QuickLane Service" 6 January 2015; After being away from Ford vehicles for a few years I utilized the Fast Lane Service at Bozard Ford, ST Augustine today. John Dougla 6 January 2015; After being away from Ford vehicles for a few years I utilized the Fast Lane Service at Bozard Ford, ST Augustine today. John Douglas insured that my "non-Ford" SUV was properly serviced and ready to travel. Thanks John - It might be time for me to get another Ford. More
by P. Michael
January 03, 2016
Multi-Point Inspection / Oil Change Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear and hauling new camper, John had tech check everything out to make sure vehicle was ready and safe! Which was stress free, also Adviser Dawn Nelson was very helpful answering my concerns. Service was A+ compared to last visit, Bozard made the mark on this service experience for my vehicle. More
by James
Other Employees Tagged: Dawn Nelson Advisor
January 02, 2016
second worst experience first several years earlier at same serious oil leak on my driveway after basic service also did not put in new parts as service ticket said have other stories about my previous dealings serious oil leak on my driveway after basic service also did not put in new parts as service ticket said have other stories about my previous dealings with the service dept.this is my second truck purchased from bozard ford both were new More
by golfer
January 01, 2016
Excellent service As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an a As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an automobile service provider. More
by buckethead33
November 30, 2015
Professional and thorough treatment of both F-150 and myself I service and maintain my 2007 F-150 at your Quick Lane and I am very pleased to find that "Quick Lane Service" at Bozard Ford Lincoln is no longer an I service and maintain my 2007 F-150 at your Quick Lane and I am very pleased to find that "Quick Lane Service" at Bozard Ford Lincoln is no longer an oxymoron. Recent changes including extended hours of operation and general attitude of all the Bozard employees, from management to mechanics, is clearly apparent making service visits pleasurable. Please keep up the good work. More
by Clay
Other Employees Tagged: Christopher Hicks
October 23, 2015
Great Experience The people in the service are top notch. Very friendly and caring. I hope to remain a customer at the dealership. Thanks and hope to see you soon... The people in the service are top notch. Very friendly and caring. I hope to remain a customer at the dealership. Thanks and hope to see you soon... More
by togadet@msn.com
Verified CustomerOctober 12, 2015
Scheduled Maintenance As always, attention to detail and easy in and out. Just check on the cell phone number to call when car is ready for pick up rather than calling my h As always, attention to detail and easy in and out. Just check on the cell phone number to call when car is ready for pick up rather than calling my home number, More
by danwendell
September 16, 2015
A+ service. Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers to use while you wait to the giant TV and lounge area with comfortable chairs. it's a no brainer I'm taking my Honda Accord back every time. Thank you BOZARD FORD. More
by BRY.RUNYON
Other Employees Tagged: Crystal Garrison, Kevin Chafe , Luis Lopes
August 31, 2015
the only place my ford's get service Always get good service and my ford rewards make it even more worth it. Staff is always friendly and helpful. Management has always made sure I've bee Always get good service and my ford rewards make it even more worth it. Staff is always friendly and helpful. Management has always made sure I've been taken care of. More
by mrpelchat
Other Employees Tagged: Alex Vecerkovic , Kevin Bressler
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